Ratings based on 32 Verified Reviews

4.4 out of 5
82% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Amazing hotel with the best service

Posted 18 Apr 2024 on Hotels
We had such an amazing time staying here ! The receptionist, Sien, was so helpful and sweet. I believe the reception desk is staffed 24 hours, she was there when we got in late and at breakfast as well. She went above and beyond to ensure we had a wonderful stay. She also helped us with bike rental and laundry. The room was very comfortable and clean. We only wish we were staying here longer
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 19 Apr 2021 on Hotels
Comment from Hotel Management
8 May 2021 by jeney, Hotel Management
Thank you for your kind compliments. We have been trying our best to improve our services day by day. We look forward to welcoming you again as well as your family at Camellia Hotel. Best wishes!!!
4 out of 5
by A verified traveler from Minneapolis

Posted 18 Nov 2019
The front desk was very accommodating. We were able to check in at noon. She helped us book a private car for the day and gave us an excellent recommendation for dining. The room itself was very clean and had everything we expected. The only drawback for this hotel was the location. There wasn't much to do within walking distance (20 minutes).
Comment from Hotel Management
21 Nov 2019 by Camellia Hotel, Hotel Management
Thank you for your kind compliments. We have been trying our best to improve our services day by day. We look forward to welcoming you again as well as your family at Camellia Hotel. Best wishes!!!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Posted 13 Oct 2019
Amazing service! The staff were incredibly friendly, gave us great recommendations on what to eat and where to go, helped us arrange travel in the region.
Comment from Hotel Management
19 Oct 2019 by Jenny, Hotel Management
Thank you so much for your supportive review. Wish you health and happiness. We do hope to welcome you again in Ninh Binh City.
5 out of 5
by A verified traveler from KL

Posted 27 May 2019
Staff is very helpful and accommodating. Room is spacious, clean and well maintained. However, it is not near to local attractions and restaurant. It is easy to get GRAB service.
Comment from Hotel Management
3 Jul 2019 by Jeny, Hotel Management
Thank you for your kind compliments. We have been trying our best to improve our services day by day. We look forward to welcoming you again as well as your friends at Camellia Hotel. Best wishes!!!
4 out of 5
by A verified traveler

Good location

Posted 29 Dec 2018 on Hotels
Rooms were really big and accomodating, but breakfast options were limited in both space and food choices. Good location because it’s across a street with a lot of restaurants
Comment from Hotel Management
4 Jan 2019 by quan ly, Hotel Management
Cám ơn quý vị đã lưu trú cùng chúng tôi. Xin cám ơn phản hồi của quý khách!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Posted 12 May 2018 on Orbitz
The Camellia is a nice place, although a bit out f the way. Luckily I like to walk, but everything was either a long walk or a taxi ride. It is probably closed to some of the tourist attractions than the center of the city.
Comment from Hotel Management
3 Jul 2019 by jeny, Hotel Management
Thank you for your kind compliments. We have been trying our best to improve our services day by day. We look forward to welcoming you again as well as your friends at Camellia Hotel. Best wishes!!!
4 out of 5
by A verified traveler

Clean and spacious hotel.

Posted 17 Mar 2018 on Hotels
Hotel was great, really good size room with a balcony and smart TV. Location wasn’t the best, there’s not a lot nearby so we had to get taxis everywhere. Service was good, staff were very attentive and wanted to give us a lot of information - a bit too much information at times, as they were a bit pushy about us doing things when we wanted to just relax and explore! We had breakfast twice during our stay, as the menu in the bedroom stated it was included with the room. However on checkout we were given a bill and told this was not the case, so beware! Overall I would recommend this hotel as it’s spacious and clean, but be prepared to travel a bit to see the local area.
Comment from Hotel Management
24 Mar 2018 by quản lý, Hotel Management
Thank you for your kind compliments. We have been trying our best to improve our services day by day. We look forward to welcoming you again as well as your friends at Camellia Hotel. Best wishes!!!