Ratings based on 6 Verified Reviews

3.5 out of 5
100% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Jan 2024 on Hotels
非常喜欢这家温泉酒店,酒店为我们免费升级望山别墅,超级舒适,房间宽敞,露台好大好舒服,房间的浴缸泡温泉的体验也特别棒,早餐很丰盛,每位工作人员都特别热情,退房时还送给我们矿泉水、小点心和水果路上吃,太贴心了,下一次一定还会来安岚酒店度假
Comment from Hotel Management
13 Jan 2024 by 宁海安岚酒店, Hotel Management
尊敬的宾客,感谢您选择宁海安岚并与我们分享您的入住体验。 生而热烈,藏与俗常。听风敲竹,闻百花香。 我们期待与您在“山风”中再次相遇
4 out of 5
by A verified traveler

Posted 20 Jul 2021
The Chedi in Ninghai is highly recommended for its location. The multiple villas are all located around the mountains with various views. The property has only 1 main restaurant which primarily caters to the local cuisine. Very little English spoken by the staff and hence difficult for expats to navigate around and had to use Wechat to-communicate. We were fortunate to have Billy Liang's help at the restaurant as he could communicate in English and help us with the food selection.The overall ambience and quality of service does not live up to the Chedi expectation. Feels like a very good investment on Hardware but not enough care taken to provide the right software at this property. Seriously lacking the touch of a quality property which commands a nightly rate of $500 .
1 out of 5
by A verified traveler

Posted 15 Apr 2021 on Hotels
Just totally bad service all around especially the front desk Book 8 rooms with 2 lake side 1 Deluxe and 5 Mountain View on behalf of some close business associates convention and turn out to be a total disaster They just don’t know how to cater to our needs The restaurant food was bad and expensive so does the bread too Will never come back period
3 out of 5
by A verified traveler

Work in progress!

Posted 5 May 2019 on Hotels
Great Hardware, working on the Software!
Comment from Hotel Management
16 May 2019 by The Chedi Ninghai, Hotel Management
Dear Valued Guest, thanks for choosing The Chedi Ninghai for your holiday and much appreciations for your comments. We are working on the improvement and welcome you back.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2020 on Hotels