Ratings based on 83 Verified Reviews

3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 3 May 2024
The room had dirty sheets and was not clean. Left the hotel and went to another for the night.
5 out of 5
by A verified traveler

Posted 18 Feb 2024
For my personal purposes it worked very well , but it’s about personal taste. Clean room , clean bathroom ( but not for everyone preference if you are a very picky person) , great comfortable bed, clean sheets, has a mini fridge with welcome drink ( water ). I really enjoyed my staying in Chiang Mai at Vulcano hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Feb 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Feb 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2019
4 out of 5
by Suchittra

This traveler left a rating score only Posted 6 Sep 2017 on Hotels
2 out of 5
by Kevin

Once is enough . . .

Posted 7 Jun 2017 on Hotels
I was happy to check out of Vulcano Hotel. I booked it because it advertised large room area of 30 sq. met. - in fact it was no more than 20 sq. met. Wi-fi didn't work, and the staff claimed it was because I am a foreigner: in fact I am Thai resident with a phone bought in Thailand. There is no parking except on the public road. Old, frayed towels in the bathroom, and worst of all, the water temperature in the shower was completely uncontrollable: either scalding hot or stone cold. Room safe didn't work. Floors and surfaces were not clean. I consider the hotel overpriced and misrepresented. You can get much better. Also, there is considerable aircraft noise from the nearby airport during daytime and early evening. No tea or coffee making facility in the room.
3 out of 5
by A verified traveler

The Vulcano Experience

Posted 3 Jun 2017 on Hotels
The shower'a temperature was uncontrollable and the Wifi connection using my iPhone was bad — in fact I had no connection. Apparently, it had something to do with Apple products. I was told that if you had a Samsung phone your connection to the Wifi would be ok. Apart from that the overall experience was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 5 May 2017
The room is so cozy and upgraded for some reasons. The staffs are ok.
5 out of 5
Recommended
for Other
by A verified traveler

very nice room

Posted 23 Apr 2017
Pros: what the hell!!! who wrote this survey. let me guess a higher educated moron. this is the same question just more specific.
Cons: water a little to hot. but beats too cold. so i turned on sink hot to modify
Location: not much. but should the hotel build attractions. they are respons for that property not surrounds. come on expedia run this by regular people. idiots
the room was beautiful. i was very surprised when i walked in the room, it was beautiful. I walked in and in wow started taking pictures. I went to breakfast and didn't feel well. I asked the motel employee to feel my head to see if I was hot. the look on her face spook volumes. she said oooh went and got a cool cloth and put it on my neck and head. she also had aspirin in her hand and gave me three of them, by request on amount. then asked if I wanted to go to hospital. I said I only go to Dr if i need to be sown back together or internal organ damage. my opinion is the hotel we great the staff is amazing.