Ratings based on 561 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Lemoyne

Posted 26 Oct 2024
Chambre tellement petite qu'il n'y avait pas de place pour ouvrir ma valise. Mauvaise odeur dans la chambre et odeur d'urine de chat et de moisissure dans la salle de bain. Cote insonorisation, nous pouvions entendre le voisin d'en face tousser, de l'autre cote du couloir.
Comment from Hotel Management
29 Oct 2024 by Géraldine, Hotel Management
Nous sommes navrés de constater que l'hôtel n'ai pas répondu à vos attentes. N'hésitez pas à demander nos chambres supérieures afin de bénéficier de plus d'espace. Cordialement
4 out of 5
by A verified traveler

Posted 28 Jul 2024 on Hotels
We had a fantastic quadruple room - only thing missing was a fridge which would have been really handy.
Comment from Hotel Management
4 Aug 2024 by Sophie, Hotel Management
Dear Lucy, thanks a lot for your review.For your next stay feel free to ask us to put your stuffs in our fridges, we can do it with pleasure for you.Your satisfaction is our priority.
5 out of 5
by A verified traveler

Posted 12 Jan 2024 on Hotels
Comment from Hotel Management
13 Jan 2024 by Sophie, Hotel Management
Toute l'équipe vous remercie pour cette excellente note, au plaisir de vous revoir
2 out of 5
by A verified traveler

Dated, poorly maintained room.

Posted 30 Jun 2023 on Hotels
Said to be a superior room!!! Damaged wallpaper, curtains hanging off, bathroom grouting dirty. Reception lady was nice and helpful but the room was horrible.
Comment from Hotel Management
26 Jul 2023 by Sophie, Hotel Management
We are sorry to read your review, we hope to welcome you an other time in better condition.
5 out of 5
by A verified traveler

Posted 8 Jun 2023
Comment from Hotel Management
26 Jul 2023 by Sophie, Hotel Management
Votre satisfaction est notre plus belle récompense, toute l'équipe vous remercie.
4 out of 5
by A verified traveler

Posted 24 Apr 2023
Nice property for a short stay.
Comment from Hotel Management
1 May 2023 by Géraldine, Hotel Management
We are delighted to see that you had a pleasant stay. Looking forward to seeing you again
5 out of 5
by A verified traveler

Posted 24 Nov 2022 on Orbitz
Very friendly staff. They made me feel very welcome. They even dried my clothing for free. Thank you staff!!
Comment from Hotel Management
6 Dec 2022 by Sophie, Hotel Management
Thank you very much for taking the time to review our hotel. Your satisfaction is our priority.
5 out of 5
by A verified traveler

Posted 12 Feb 2022 on Hotels
Comment from Hotel Management
16 Feb 2022 by Géraldine, Hotel Management
Toute l'équipe vous remercie pour votre excellente note!
5 out of 5
by A verified traveler

Economical pleasant stay in Nimes

Posted 23 Aug 2021 on Hotels
The Kyriad hotel has easy parking and pleasant rooms, at a good price
Comment from Hotel Management
1 Sep 2021 by Géraldine, Hotel Management
Thank you very much! Have a nice day. Hoping to see you soon.
5 out of 5
by A verified traveler

Posted 30 Oct 2019
No kettle or tea /coffee facilities in room. But there was an area to make it when we asked. But not what we expected and we needed to fill a flask with hot water for our journey when we left and they made it a little difficult and eventually gave us a kettle to do it ourselves but in general a very good over night stay hotel with clean rooms and attentive staff
Comment from Hotel Management
31 Oct 2019 by Mathieu Roux, Hotel Management
Good morning, thank you for your stay in our hotel. We try to help as much as possible our customer. Best regards.