The Ritz-Carlton, Nikko (Nikko) Hotel Review

Ratings based on 52 Verified Reviews

4.7 out of 5

4.8 Room cleanliness

4.6 Service & staff

4.9 Room comfort

4.8 Hotel condition

Expedia Verified Reviews

5 out of 5

by A verified traveler from Bryn Mawr

This traveler left a rating score only Posted 10 May 2024

5 out of 5

by A verified traveler

Posted 31 Mar 2024

Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.

5 out of 5

by A verified traveler

Best place in Nikko

Posted 16 Sep 2023 on Hotels

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.

5 out of 5

by A verified traveler

It’s almost flawless if they’d improve few things

Posted 30 May 2023 on Hotels

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.