Ratings based on 81 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2020
A lots of insect and not clean in the room..
the food is warm
by A verified traveler
Posted 19 Mar 2020
by A verified traveler
Posted 13 Nov 2019 on Hotels
TV suddenly turned on itself at 6am.. scared me...
by A verified traveler
Posted 5 Nov 2019
by A verified traveler
Posted 25 Oct 2019
by A verified traveler
Posted 1 Oct 2019 on Hotels
The hotel doesn't renovate in decades. In the pictures, they show a completely different situation than in reality.
They don't speak English
by A verified traveler
Mixed feelings: Awesome location and value, but...
Posted 11 Nov 2018 on HotelsI have mixed feelings about this hotel. The price was awesome, and the location was absolutely superb. I stayed in a traditional tatami room for one night. The hotel is all non-smoking now, but it must have been a smoking hotel for decades because the smell of cigarettes permeated the room. In fact, when I left and arrived at my next hotel, I realized my pajamas and towel had absorbed the smell of smoke. That was a huge downside. Also, you have to bring your own towel or rent one from the front desk. There were no amenities in the bathroom other than a bar of soap and toilet paper. My room was next to the karaoke room, and I could hear people singing from my room. (I slept with earplugs.)
I was very unhappy about the smell of decades of cigarettes, but aside from that, there were so many things I liked about this hotel. The location was incredible! My room had a gorgeous view of the river. The walk from the hotel to the suspension bridge that spans the river was one of the highlights of my trip. I had the fortune to be here during peak autumn colors, and the evening and morning of my stay here were incredibly happy times. You can see the river (and fall colors!) from the onsen. The onsen was great, and it had great amenities. (It made sense there were no shower amenities in the room, because why use the room shower when there's an onsen?)
The free breakfast added to the value, and I enjoyed the breakfast. The staff were kind. Ultimately, I don't regret my stay here.
by A verified traveler
Posted 4 Nov 2018 on Hotels
by A verified traveler
Posted 24 Oct 2018 on Hotels
by A verified traveler
Unique location for a good price
Posted 21 Oct 2018 on HotelsA unique choice for holidaying in Kinugawa-Onsen or Nikko. Buffet meals included, club nights, and early morning tannoy announcements in the bedrooms make for quite an odd mixture of experiences. Balcony views over the river are AMAZING but the town doesn’t have much to do unless you have access to a car. I am writing from the position of a non-Japanese speaker which I imagine had an effect on the possibilities, so I’m sure there are more opportunities that we missed and would’ve made this a great hotel. It’s relatively cheap for what you get, and it also has a really great series of public and private onsens on the bottom floor which overlook the scenery that are really special.
