Ratings based on 109 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
No frills.
Comment from Hotel Management
18 Sep 2024 by E, Hotel Management
Thank you for using our service.
by A verified traveler
Posted 11 Sep 2024
Small but all you need. Small fridge, teapot, ac, nice tub, drying line, hair dryer. Signage everywhere to help figure things out. Put key in a box to checkout and stored our luggage in their locker. Microwave in hall on our floor.
Comment from Hotel Management
11 Sep 2024 by E, Hotel Management
Thank you for using our service.
by A verified traveler
Posted 6 Jun 2024
Loved the balcony and view of the mountains. Easy check in.
Comment from Hotel Management
9 Jun 2024 by EK, Hotel Management
Thanks.
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
1 Jun 2024 by EK, Hotel Management
Thanks.
by A verified traveler
Fabulous small hotel!
Posted 21 Feb 2024 on HotelsFor the price, this was a delightful stay with some amazing amenities. I stayed in one of the rooms (not the capsules). I was amazed at what an amazing place this was and wished I was staying longer. It is super close to the train station and also has lockers if you need to store luggage before/after check-in/out. I rarely return to the same hotel twice, but I would definitely stay here again and longer. I appreciated the thoughtful touches!
Comment from Hotel Management
5 Mar 2024 by EK, Hotel Management
Thank you for using our facility.Also, if you have a chance to come to Nikko, please use our hotel. We'll be expecting you.
by A verified traveler
OK but wouldn't go back.
Posted 26 Jan 2024 on HotelsIt was OK. Decent onsen. Rooms basic but you don't need much more. Breakfast was OK. Smoking was at the end of each floor so unfortunately the smoke and smell went through the corridor. Not very nice but there was a double airlock door, doubtful whether smoking people kept them both shut. WiFi was my biggest issue, hardly connected and never in my room (was in 401). I'd not choose to stay there again.
Comment from Hotel Management
18 Feb 2024 by EK, Hotel Management
Thanks.
by A verified traveler
Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by EK, Hotel Management
Thanks.
by A verified traveler
Posted 16 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by EK, Hotel Management
Thanks.
by A verified traveler
Posted 13 Oct 2023 on Hotels
Cheap, good location, for the price very good.
Wi-fi is not working in the room which is quite annoying.
Comment from Hotel Management
25 Oct 2023 by EK, Hotel Management
Thanks.
by A verified traveler
Posted 23 Sep 2023
Walking distance to train station; Minimart just across the road. A few eating places up the street. Easy access to the places of interest.
Comment from Hotel Management
30 Sep 2023 by EK, Hotel Management
Thanks.
