Ratings based on 186 Verified Reviews

4.5 out of 5
73% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2024
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Amazing hotel and stuff. Thank you very much. Even the restaurant is wonderful
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Excellent quiet and refreshing stay. Just that far away from convenience stores.
5 out of 5
by A verified traveler

Posted 19 May 2024
I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super.
5 out of 5
by A verified traveler

Posted 21 Apr 2024 on Hotels
Amazing service. Yamazaki San, who is reception lady, her kindness is outstanding!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Stay here for a wonderful experience in every way

Posted 18 Mar 2024 on Hotels
This historic hotel, founded it in 1870, is beautifully located and provides an exceptional experience in every way. The staff got a backpack left on the bus back to us within an hour. The onsen is a dream. I would love to be able to return someday.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 3 Dec 2023 on Orbitz
Nice hotel with western decor. Friendly stafg
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2023 on Hotels
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