Ratings based on 462 Verified Reviews

4.7 out of 5
87% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Dec 2024
5 out of 5
by A verified traveler

Posted 1 Dec 2024
It’s a really a good place to stay. Snow crab included in dinner buffet!
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Great bath house and amenities. Buffet was over crowded.
5 out of 5
by A verified traveler

Posted 22 Oct 2024
A great place to stay. We enjoyed the 3 days we spent here. Our room was exceptional with a private onsen overlooking the river and the mountains. The food choices were varied including western meals, Japanese meals and Chinese meals. The hotel is located away from any other amenities and a taxi or the hotel bus has to be taken to go to any sights.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Great place to stay room was spacious private onsen is a must if you are going. The only complaint is that the hotel can get over crowded and the food was not that great although there is plenty of options.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
great place,will come again
5 out of 5
by A verified traveler

Posted 14 Sep 2024
We stayed at Asaya for 3 nights and it was one of the more memorable experiences during our 2 week Japan sojourn. All the staff from the front desk crew to other supporting staff were very friendly and it was obvious that they strived to make our stay enjoyable. The buffet dinner and breakfast were excellent with a great variety of Japanese and Western items. All were freshly prepared with local ingredients. The decor of the property has a very distinct 1980's vibe but the management manages to keep the hotel in good shape and the facility is very well maintained. All in all, highly recommended if you are in Nikko area.
5 out of 5
by A verified traveler from Honolulu

Posted 10 Aug 2024
Great place to relax. They have three public onsen baths and we booked a suite with in-room hot springs bath. There is no much to do around the hotel, but Nikko is a fee train stops away. Breakfast and dinner buffets were expansive and highly recommended. Staff are always friendly and polite.
5 out of 5
by A verified traveler from Honolulu

Posted 9 Aug 2024
This was our second stay at Asaya and we booked a suite with in-room hot springs bath. We enjoyed both public and private baths. There is nothing much to do close by, so we chose to stay back in the hotel, enjoying onsen, relaxation and their award winning breakfast and dinner buffets! Fabulous staff and service, as expected of Japanese hospitality!
5 out of 5
by A verified traveler

Posted 6 Aug 2024
Best hotel ever