Ratings based on 444 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
Great bath house and amenities. Buffet was over crowded.
by A verified traveler
Posted 22 Oct 2024
A great place to stay. We enjoyed the 3 days we spent here. Our room was exceptional with a private onsen overlooking the river and the mountains. The food choices were varied including western meals, Japanese meals and Chinese meals. The hotel is located away from any other amenities and a taxi or the hotel bus has to be taken to go to any sights.
by A verified traveler
Posted 29 Sep 2024
Great place to stay room was spacious private onsen is a must if you are going. The only complaint is that the hotel can get over crowded and the food was not that great although there is plenty of options.
by A verified traveler
Posted 24 Sep 2024
great place，will come again
by A verified traveler
Posted 14 Sep 2024
We stayed at Asaya for 3 nights and it was one of the more memorable experiences during our 2 week Japan sojourn.
All the staff from the front desk crew to other supporting staff were very friendly and it was obvious that they strived to make our stay enjoyable.
The buffet dinner and breakfast were excellent with a great variety of Japanese and Western items. All were freshly prepared with local ingredients.
The decor of the property has a very distinct 1980's vibe but the management manages to keep the hotel in good shape and the facility is very well maintained.
All in all, highly recommended if you are in Nikko area.
by A verified traveler from Honolulu
Posted 10 Aug 2024
Great place to relax. They have three public onsen baths and we booked a suite with in-room hot springs bath. There is no much to do around the hotel, but Nikko is a fee train stops away. Breakfast and dinner buffets were expansive and highly recommended. Staff are always friendly and polite.
by A verified traveler from Honolulu
Posted 9 Aug 2024
This was our second stay at Asaya and we booked a suite with in-room hot springs bath. We enjoyed both public and private baths. There is nothing much to do close by, so we chose to stay back in the hotel, enjoying onsen, relaxation and their award winning breakfast and dinner buffets! Fabulous staff and service, as expected of Japanese hospitality!
by A verified traveler
Posted 6 Aug 2024
Best hotel ever
by A verified traveler
Posted 13 Jul 2024
The hotel is very nice on the inside, but the area outside looks derelict. Also my own fault, but the area is not close to the major Nikko areas, it took us about 2 hours to get to the Kegon Waterfall, or about an hour to the Toshogu Shrine with trains that came hourly. I wanted to explore the Nikko National Park but wasn't really able to complete that part of the trip. However, if you want a relaxing trip from Tokyo, this is a great place to go. Keep in mind that Taxi cabs from the Station are about 1600 Yen but they do offer a 200 Yen bus that you can arrange beforehand.
by A verified traveler from Port Washington
Posted 13 Jul 2024
