Ratings based on 90 Verified Reviews

3.9 out of 5
58% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Jul 2024
Convenient
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Lovely room in a great location.
2 out of 5
by A verified traveler

Caveat emptor!

Posted 17 Jan 2024 on Hotels
I don't like leaving negative reviews but I really don't understand why this hotel gets a positive rating on Hotels.com. No breakfast available, the room was not properly clean. Other review sites mention these issues, so I guess it was my mistake not to check more closely before booking.... If there's no breakfast, why don't check-in staff make sure you're aware of this and suggest local options (I went to the excellent DownTown cafe/restaurant a few hundred metres away). On the upside, it's well-located, a nice historic building with reliable Wi-Fi (which often don't go together!). With better cleaning and proper info about breakfast, this would be a nice hotel...
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Lovely building in one of the oldest streets in the city. Although check in was 'different' it worked really well and the gentleman who booked us in was very friendly. The public car park is a short walk away by the railway and you need to pay by cards. None of my UK Mastercard or Visa cards would work with the machines but my wife's Barclaycard did; no idea why but something to be aware of. You can get a ticket for the duration of your stay so no need to go back every 24 hours. There is no restaurant at the hotel but that is not a problem as there are dozens of cafes, bars and restaurants in the area, in fact we were spoiled for choice. The room was huge, as was the en suite and the bed was very comfy. The fridge was a bit noisy as was the air con but not enough to disturb our sleep although the local beers may have helped! Thoroughly recommended and will certainly be going back.
Comment from Hotel Management
22 Oct 2023 by HotelDGW, Hotel Management
Really strange our machine does accept Mastercards and Visa. Thank you for your review!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 21 Sep 2022
The room was quite spacious and very clean. The bed was so comfortable, I did not want to get up next morning. The staff also was very helpful. I will Definitely come back next year.
3 out of 5
by A verified traveler

Check-in problems - great location.

Posted 7 Aug 2022 on Hotels
Service at this hotel is a problem. I arrived Sunday at 3pm. No one was at the reception - periodically checked until 9pm (there is a nice Galician restaurant across from it case this happens to you). Calling the hotel did not work - the calls went directly to voice mail, stating that the inbox was full... I had to find another hotel. Next morning I managed to check in, no apology. (Still working on getting a refund from hotel.com). The first day the room was not made, the rest of the week everything went well. Never saw staff except on check-in. The hotel location is great, very central. My room was very nice and clean. Air conditioning works well and is quiet. Coffee machine is good. One should be aware that if your room faces the street (mine did) it can get very loud until ~11 from the restaurants below. Bottom line: if the check-in would have worked I would recommend this hotel. Given my experience with the check-in I will find a different one next time I go to Nijmegen.
5 out of 5
by A verified traveler

Very Nice Stay

Posted 27 Jun 2022 on Hotels
Great location on the square. Good service clean modern great size bathroom and A/C
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 May 2022 on Hotels