Ratings based on 201 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
I like staff service. They are very politely and nicely.
Comment from Hotel Management
13 Nov 2024 by Cátia Ferreira - Assistant Manager, Hotel Management
Dear Huizhen, Thank you very much for your feedback. We are very glad that you had a great time with us. We will pay attention to your suggestion to improve our service. We would be very happy to welcoming you soon. With kind regards,
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Cátia Ferreira - Assistant Manager, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very glad that you had a great time with us. We will pay attention to your suggestion to improve our service. We would be very happy to welcoming you soon. With kind regards,
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Vitaly, Hotel Management
Dear Marwa, Thank you very much for your feedback. We are very glad that you had a great time with us. We will pay attention to your suggestion to improve our service. We would be very happy to welcoming you soon.Best wishes from Zurich
by A verified traveler
Posted 12 Oct 2024
Great spot to get to and from. Shops, grocery, cafes around.
Recommend
Comment from Hotel Management
21 Oct 2024 by Vitaly, Hotel Management
Dear Nickolas, Thank you very much for your feedback. We are very glad that you had a great time with us. We will pay attention to your suggestion to improve our service. We would be very happy to welcoming you soon.Best wishes from Zurich
by A verified traveler
Posted 13 Sep 2024
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Comment from Hotel Management
24 Sep 2024 by Cátia Ferreira - Assistant Manager, Hotel Management
Dear Guest, Thank you very much for your feedback. We are very glad that you had a great time with us. We will pay attention to your suggestion to improve our service. We would be very happy to welcoming you soon. With kind regards,
by A verified traveler
Posted 30 Aug 2024
This hotel does not have air conditioning. It has a cooling system that barely kept the room cool. We came in the summer and it was unbearable at night. On top of this two of the four rooms we reserved the cooling system did not work at all. The lobby and rooms were tiny with barely any space. Only good thing was the location. Very close to restaurants and metro.
Comment from Hotel Management
30 Aug 2024 by Cátia Ferreira - Assistant Manager, Hotel Management
Dear Guest, Thank you very much for your comments about your stay. We are very happy that you have enjoyed your stay with us. Regarding the A/C we have been instructed to only turn on the air conditioning when the average outside temperature reaches 25 C within 24 hours. This is fully automatic and cannot be influenced by staff. All our establishments have a modern heating/cooling system. When the air conditioning is in operation, the rooms may only be cooled a maximum of 2 C cooler than the outside temperature. In the off-season (March to June and September to October) it is approx. 15 C cold at night and approx. 28 C warm during the day, so that the average temperature is still around 20 degrees. The room temperature can therefore still be regulated by opening the window. We will pay attention to you suggestions to improve our service. Best regards
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Cátia Ferreira - Assistant Manager , Hotel Management
Dear SpencerThank you very much for your amazing feedback. We are very happy that you have enjoy your stay with us. We would love to welcoming you soon. Kind regards,
by A verified traveler
Posted 21 Aug 2024
Amazing staff and service!
Comment from Hotel Management
22 Aug 2024 by Meeri, Hotel Management
Dear guest, thank you very much for your feedback. we are very happy you stayed with us and that you enjoyed your time here. We hope to see you again.
by A verified traveler
Would go again
Posted 7 Aug 2024 on HotelsIf you’re on a budget, this is great. Its super tiny but it had the comforts of coffee/tea and fridge in room which I find are essential. The location is 👌 great. I would definitely come back.
Comment from Hotel Management
8 Aug 2024 by Cátia Ferreira - Assistant Manager, Hotel Management
Dear Aillen,Thank you very much for your feedback. We are very happy that you have enjoyed your stay with us. We will pay attention to your suggestions to improve our service. With kind regards,
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Cátia Ferreira - Assistant Manager , Hotel Management
Dear Ronald, Thank you very much for your feedback about your stay. We are very happy that you have a great time with us! We hope to see you soon. With kind regards,
