Ratings based on 594 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 19 Oct 2024
The property condition was average. More than average was the kindness of the ones I met at the reception in the night shift and the day shift. They did not rush you and the gentleman showed me how to open the door with the wifi card. He was kind. It was my first night of my European tour, and most things were new to me since my last one in 2004, an organized tour with a friend and with a big group.
The next morning, I had breakfast and it was good: the egg and the potato round pieces, and juices of oranges and grapefruit, and coffee, coissant and bread. The woman desk manager was friendly and told me about her family. It was good to know because I could relate where they originally came from. Overall, I enjoyed my stay because of the kindness and friendliness of the hotel staff.
Comment from Hotel Management
20 Oct 2024 by Vera and Villa Bougainville's team , Hotel Management
Thank you, GenieRose, for sharing your experience! It’s wonderful to hear that the kindness and attentiveness of the staff made such a positive impression during your stay. It is a pleasure to know that our team was able to make you feel welcome, from helping with the door to taking the time to share personal stories. We are glad to read that you enjoyed the breakfast too, with a nice variety of food to start your day. It’s great to hear that your European tour began on such a pleasant note!We are looking forward to welcoming you again on your next trip to Nice. Kind regards,
by A verified traveler from Kings Heath
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Vera and Villa Bougainville Team, Hotel Management
Thank you so much, Michael for your wonderful 5/5 rating! We are thrilled to know that you had such a positive experience during your stay with us. Your feedback is incredibly valuable, and it motivates our team to continue delivering exceptional service. We look forward to welcoming you back for another fantastic stay in the future!Kind regards,Vera and Villa Bougainville Team
by A verified traveler
Posted 1 Oct 2024
Very convenient to the train station which was my purpose in staying here. The crowd is not touristy around here as a result. Found that I was able to take the lift up rather quickly. I ended up taking the stairs down often due to time. The sounds echo throughout which challenged and early bedtime. The water pressure was perfect and the staff was kind.
Comment from Hotel Management
3 Oct 2024 by Vera and Villa Bougainville Team, Hotel Management
Thank you, Elizabeth, for sharing your feedback! We're glad to hear that our location near the train station suited your needs and that you found the staff kind and the water pressure just right. We apologize for any noise that may have disrupted your rest, and we'll take this into account as we strive to improve the experience for our guests. We hope to welcome you back in the future and provide an even better stay!Kind regards,Vera and Villa Bougainville Team
by A verified traveler
Posted 27 Sep 2024
Stayed here for one night during my time in Nice. Check in was pleasant and the hotel was quite chic and fairly priced. Around 630am the morning after my check in, the room began strongly smelling of urine. After letting the staff know, they said they couldn’t have someone check it until after I had checked out. They also denied my request to be put into another room. Needless to say I had a rude awakening and will not be staying here again. I urge fellow travelers to avoid it as well, despite the lucrative price point.
Comment from Hotel Management
29 Sep 2024 by Villa Bougainville's team , Hotel Management
Thank you, Anmol, for taking the time to share your feedback. We are truly sorry to hear about the unfortunate experience you had during your stay. We understand your dissatisfaction due to the inconvenience you faced with your room. This does not reflect the standards we strive to maintain, and we regret that we were unable to resolve the issue before your departure.We understand how frustrating this must have been, and we will be addressing the matter internally with our team to ensure such situations are handled more promptly in the future. While we know this won’t change your experience, we hope you’ll reconsider and give us another chance to provide you with the high-quality stay we are known for.If you have any further feedback or concerns, please don’t hesitate to contact us directly.Kind regards,Vera and Villa Bougainville's team
by A verified traveler from AUSTIN
Posted 3 Aug 2024
This was a great, unique room.
Really enjoyed our stay here.
Elevator is a bit tight, but was a cool design.
Comment from Hotel Management
7 Aug 2024 by Vera and the Villa Bougainville team., Hotel Management
Thank you, David, for taking the time to leaving us a 5/5 rating on Expedia! We are delighted to know that you had such a pleasant experience with us and that you appreciated our warm welcome as well as our location in the heart of Nice.We look forward to welcoming you back soon!Kind regards,Vera and the Villa Bougainville team.
by A verified traveler
Posted 30 Jul 2024
Great spot for travelers right near the train station! Loved all the free water, coffee, tea, and snacks in the lobby.
Comment from Hotel Management
2 Aug 2024 by front desk , Hotel Management
Dear David, Thank you for your positive comment! We are delighted that you enjoyed our location close to the station and the free drinks and snacks in the lobby. Looking forward to seeing you again on your next visit to Nice!the entire Villa Bougainville's team
by A verified traveler
Quiet & Safe Stay with Average Accommodations
Posted 22 Jul 2024 on HotelsThe location was ideal, as we were coming in for the Tour de France and wanted to enjoy the chaos of it all…but not be *in* the chaos of Old Nice. We used Lime bikes to get everywhere, which was convenient that two parking locations were within two blocks of the hotel. Despite the hotel being right across the street from the train station, I found it to be a really quiet neighborhood and place to rest. Sure, you can hear the trains but not so loud that we couldn’t sleep. The staff were incredibly friendly, helpful, and kind. They had beach towels, umbrellas and chairs for guest use, which we certainly appreciated so we didn’t have to buy new or travel with it. There’s one tiny elevator, so had to make a few trips up/down with bags and also wait a few mins to call the elevator to your floor, but it wasn’t too inconvenient (it’s an incredibly old building after all). The lobby had chilled water and sparkling water on tap, which was so nice, too. The room was mostly clean but the bathroom had mold in most of the corners. It was on the grout, mainly, but didn’t feel the cleanest for our stay. The beds were really firm, which will be great for those who like that. Our tv remote didn’t work, but we didn’t mind b/c we were out all day anyway and didn’t bother to ask for a fix. The fridge is very small, so just be mindful of this if bringing food back to the room (it didn’t fit a small pizza box). The hotel is right across from a public parking structure, which was SO convenient!
Comment from Hotel Management
4 Sep 2024 by Vera and Villa Bougainville's team , Hotel Management
Thank you, Emily, you for your detailed and thoughtful feedback! We're glad to hear that the location suited your needs perfectly, allowing you to enjoy the excitement of the Tour de France while staying in a quieter area. It's great that you found the Lime bikes and nearby parking convenient for getting around, and that our team made your stay more comfortable with friendly service and beach essentials.We appreciate your understanding about the small elevator in our historic building, and we'll be sure to pass along your comments regarding the room cleanliness and firmness of the beds to our housekeeping team for review. We're also sorry to hear about the mold in the bathroom and the issue with the TV remote. We’ll work on improving these areas for future guests. Thank you again for staying with us and sharing your experience. We hope to welcome you back soon!
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
21 Jul 2024 by Villa Bougainville , Hotel Management
A huge thank you Sia, for rewarding us with your 5/5 rating on Expedia! We are delighted to know that you had such an enjoyable experience with us. We look forward to welcoming you back soon!Yours sincerelyVera and the Villa Bougainville team
by A verified traveler
Posted 17 Jul 2024 on Hotels
Comment from Hotel Management
17 Jul 2024 by Villa Bougainville team , Hotel Management
A huge thank you, Josh for rewarding us with 10/10 on Expedia ! We're glad to hear that you had such a positive experience with us. It's also a real pleasure to know that you found our hotel amazing and that we could offer a great, valued experience. We look forward to welcoming you back soon!Kind regards,Vera and Villa Bougainville's team
