Ratings based on 570 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Apartment was good size ,sofa bed comfy ,ideal for a solo traveller
by A verified traveler
Posted 25 Nov 2024
The staff at Heliotel are the best: helpful, informative, professional, brand loyal and discreet. Check in was seamless and staff dealt with a few room issues well and fairly. Customer service must be their goal which is superb. From the cleaning staff to the front desk, the staff are superb. Over a decade of coming here for often long periods, the staff and service at Heliotel make my decision to return easy. The apartment in November was warm. My Internet went down but within an hour was fixed by a competent wifi guy.. will return.
Cons: older apt hotels need constant upgrading which Heliotel is doing
by A verified traveler
Posted 25 Oct 2024
Very near the airport, in fact you could actually walk there.
Very quiet and well situated a couple of minutes from the beach.
I was asked to pay a local tax when it was already included on the Expedia bill
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 2 Aug 2024 on Ebookers
V Good place
by A verified traveler from Columbus
Posted 28 Jul 2024
This property has a pool, nice and clean with a safe guard too, the rest has a lot to desire. It’s very old and the room where we stayed was smelly. Nice costumer service, the ladies were polite and knowledgeable. It’s in safe neighborhood and easy access.
by A verified traveler
Posted 15 Jul 2024 on Hotels
by A verified traveler
Posted 12 Jul 2024
Almost nothing works in the room, no AC in the bedroom, no cooker, no bottle opener, tv barely works with some cable issues, no safe, some sockets only work, the only positive thing I can say it is close to a clean beach.
by A verified traveler
Posted 18 Jun 2024 on Hotels
by A verified traveler
Terrible condition and no non smoking rooms
Posted 2 Jun 2024 on HotelsBooking said no smoking but upon entering the room I noticed smoke smell. I asked the reception and they said the entire property is smoking. There are no non smoking rooms.
Bring your own toilet paper. Property is run down and hallways and the rooms look like 1980’s dorm room in a poorer country. Cleanliness was questionable too.
Wifi was not working.
Overall I do not recommend. It’s not worth the money at all. The only good thing is it’s 5 mins from the airport so okay for a one night stay.
