Ratings based on 981 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Campanile Nice Aéroport, Hotel Management
Bonjour,Merci pour votre note ! Nous serions ravis de vous accueillir de nouveau pour une prochaine visite.Bien cordialement,
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Bonjour, Merci beaucoup pour cette excellente note ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.Cordialement
by A verified traveler
Posted 26 Sep 2024
Tired hotel, staff nice but facilities not so good , room is very small.
Comment from Hotel Management
30 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Dear guest, Thank you for taking the time to share your feedback. We're pleased to hear that you found our staff friendly, but we're sorry to learn that the room size and facilities did not meet your expectations. We appreciate your input and will take it into consideration as we work to improve our guest experience. We hope to have the chance to welcome you back in the future for a more comfortable stay.Best regards
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Bonjour, Merci pour votre excellente note ! Nous sommes ravis que votre séjour ait répondu à vos attentes. Au plaisir de vous accueillir à nouveau très bientôt.Cordialement
by A verified traveler from Bayamon
Posted 13 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 7 Sep 2024
Great place to stay. Clean. Great facilities.
Merci beaucoup.
Comment from Hotel Management
9 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Dear, Thank you for your exceptional review! We're delighted to hear that you enjoyed your stay and that everything met your expectations. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 1 Sep 2024
I could write an admiring review, but I will write the truth.
This is the third year in a row that I have stayed at your hotel and I have seen a decline in the quality of service. In my room the TV remote did not work, there were problems with the toilet, no cheapest alarm clock and of course no mini safe for documents. The quality of the mattress and pillows left a lot to be desired, making it the hardest night of the trip. The shuttle service has also been discontinued this year and this was important when choosing a hotel.
The price is the same as other hotels that have the basic things: alarm clock, safe, working TV remote control.
I trust you will be sympathetic to my comments, which are intended to maintain the reputation of your business.
Regards, Michel
Comment from Hotel Management
2 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Dear Michel,Thank you for taking the time to share your feedback with us. We truly value the loyalty you've shown by staying with us for the third year in a row, and we’re deeply sorry to hear that your recent experience did not meet your expectations.I sincerely apologize for the issues you encountered in your room, including the non-functioning TV remote, problems with the toilet, and the absence of amenities such as an alarm clock and a mini-safe. These are necessities that should have been provided, and we regret the inconvenience this caused you.Your comments about the quality of the mattress and pillows, as well as the discontinuation of the shuttle service, have been noted. We understand how important these aspects are to your stay, and I assure you that we are taking steps to address these concerns. Our aim is always to offer a comfortable and seamless experience, and it’s clear that we fell short during your visit.Please know that your feedback is crucial for us to improve, and we are committed to making the necessary changes to better serve our guests. We hope you will give us another opportunity to restore your faith in our hotel on your next visit.Thank you again for your valuable insights.Best regards,
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Bonjour,Merci beaucoup pour votre excellente note et votre commentaire positif ! Nous sommes ravis que vous ayez passé un bon séjour chez nous.Nous espérons vous revoir très bientôt !Cordialement,
by A verified traveler
Posted 25 Aug 2024
Only good thing is proximity to airport.
Comment from Hotel Management
29 Aug 2024 by Campanile Nice Aéroport, Hotel Management
Dear,Thank you for taking the time to share your feedback. While we’re glad that you found our location convenient for the airport, we’re sorry to hear that other aspects of your stay did not meet your expectations.Your feedback is important to us, and we would appreciate any additional details you could provide so that we can address any specific issues. We strive to offer a pleasant experience for all our guests and will use your comments to improve.We hope you’ll consider giving us another opportunity in the future.Best regards,
by A verified traveler
Air conditioning issues
Posted 19 Aug 2024 on Hotelsair conditioning was not able to cool down the room making it impossible to sleep properly during the hot summer. pay the extra to stay at the novotel next to it.
Comment from Hotel Management
5 Sep 2024 by Campanile Nice Aéroport, Hotel Management
Dear,Thank you for taking the time to share your feedback. We’re sorry to hear that the air conditioning did not meet your expectations, especially during the hot summer months. We understand how important a comfortable night’s sleep is and regret that this issue impacted your stay.Your comments are valuable to us, and we will be looking into the air conditioning to ensure this doesn’t happen again. We hope you might consider giving us another chance in the future to provide a better experience.Best regards
