Ratings based on 981 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Great area
by A verified traveler
Posted 10 Nov 2024
The sheets had cigarette burns, everything is super outdated
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Belkis,If there are any areas where we can improve or if you have any suggestions for us, please do not hesitate to share them. Your feedback helps us ensure that we meet and exceed your expectations. Maz K.#Team6
by A verified traveler
Posted 1 Nov 2024
The bath tub was dirty. Looks like the staff did the minimum cleaning in the room. if it was cleaned at all. room served its purpose though.
Comment from Hotel Management
7 Nov 2024 by Brand Experience Team, Hotel Management
Hi William,Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Maz K.#Team6
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 29 Oct 2024
Good
Comment from Hotel Management
30 Oct 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for the amazing rating!! Maz K.#Team6
by A verified traveler
Posted 26 Oct 2024
by A verified traveler from Talkeetna
Posted 25 Oct 2024
Very inexpensive so expectations were low, but we will not stay here again.
Comment from Hotel Management
8 Nov 2024 by Brand Experience Team, Hotel Management
Hi Molly,We apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Maz K.#Team6
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Brand Experience Team, Hotel Management
Hi Edward, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Natalie #team6
by A verified traveler
Posted 19 Oct 2024
Bed was old, stains on bedding. Hair in tub and heater did not work properly
by A verified traveler
Posted 12 Oct 2024
