Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
We really enjoyed our stay at this hotel. The staff were wonderful and our room was clean and quiet. Our daily breakfast was great and we also enjoyed a delicious dinner at the restaurant. We will be returning for our 61st wedding anniversary.
Comment from Hotel Management
3 Dec 2024 by Kristin, Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had such a wonderful stay. We look forward to welcoming you back to our hotel for your anniversary. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Shannon, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,Management
by A verified traveler
Posted 24 Nov 2024
Great place to stay! Very clean and staff very friendly
Comment from Hotel Management
25 Nov 2024 by Management, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,Management
by A verified traveler
Posted 22 Nov 2024
Close to highway and gas, food, outlet mall
Comment from Hotel Management
22 Nov 2024 by Management, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,Management
by A verified traveler from Elk Grove Village
Posted 20 Nov 2024
I've been to a lot of Hilton Garden Inns and this is the best one I have ever stayed at! The staff was so wonderful, rooms were clean and comfortable, shower had good pressure, pool and hot tub were open extended hours, and breakfast was amazing (for a fee). This hotel is located to many convenient dining and shopping options as well as wineriesIt's not worth staying at Niagara Falls and paying for all those amenities extra fees just to look out a window at Niagara Falls. With all the money you save here, it's worth paying the parking day fee of CAD 35 at Table Rock Center and using the WEGO to get around for sightseeing. If you really want to have that effect of staying at a Niagara Fallshotel with view of the Falls, then stay one night at Sheraton (what we did) and spend the rest of the time offsite.
Comment from Hotel Management
21 Nov 2024 by Kristin - Front Desk Supervisor , Hotel Management
Thank you for choosing Hilton Garden Inn, Niagara on the Lake. It is always a pleasure to hear that our guests have had a wonder stay. Our staff strive to give great customer service and are so happy when we hear comments like yours. We hope to see you again, in the near future.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kristin , Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
by A verified traveler
Posted 5 Nov 2024
good location needs updating
Comment from Hotel Management
5 Nov 2024 by Kristin, Hotel Management
Thank you for your valuable feedback. If there is ever anything that we can do to enhance your stay in the future, please do not hesitate to contact us. We are always happy to help. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
by A verified traveler
Posted 4 Nov 2024
Scenic and quiet
Comment from Hotel Management
4 Nov 2024 by Kristin, Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
by A verified traveler
Posted 26 Oct 2024
location
Comment from Hotel Management
26 Oct 2024 by Management, Hotel Management
Dear Guest,Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.Sincerely,Management
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Kristin - Front Desk Supervisor, Hotel Management
Thank you for taking a moment to share your experience. We appreciate your feedback and value your business. We are happy to hear that you had a wonderful stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, our goal is to make your stay better and brighter. Guaranteed.
