Family friendly Hotels in Niagara Falls - Western New York, New York

"Room was perfect! Hotel was very busy but everyone was friendly and attentive. Valet service was excellent very kind and polite"

"Helpful staff made the check in and parking experience a breeze "

"The staff was friendly and helpful. The casino was clean and well maintained. The jacuzzi suite was large, beautiful and had great amenities. The only minor complaint was the cost of the buffet. It was a little overpriced. Otherwise, it was a great visit! "

"Usually the go-to hotel chain. But this location getting a bit worn. Windows in both our rooms (tried two different ones) didn’t close properly. Blinds didn’t work in either room. Questionable cleanliness. Sticky bathroom floor. Dirty lounge couch. In the good side, Staff were very friendly "

"Not as advertised. No bar, very dated, room had a very bad musty smell, shower curtain was not nearly long enough and bathroom flooded during shower, the body wash dispenser was broken off the wall of the shower. There was some sort of domestic dispute in the room next to us which started at 5:00 am in the morning which lasted until 7:30 am. Called the front desk who had to come to our room at 5:00 am to listen. They tried calling the room and knocking but no one would answer. Asked for a refund but told us that since we booked through Hotels.com that we had to reach out to them. Unsure how this is applicable but anyways that is what we were told. After further questions/discussion is was discovered that his property changed hands recently and I would not suggest staying at this property. "

"Nice place for a weekend. Plenty to do, although we went in late winter, probably much more to do in summer. Be sure to get a massage at the spa. Excellent service fhere"

"Property was clean, rooms were nice, breakfast was decent enough selection"

"Great location to restaurants and shopping. The hotel was clean and rooms were very spacious. Breakfast was awesome "

"It was ok"