Ratings based on 2,848 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
The whole key system was down and the only way to get into the room was to literally break into it or we would not have had a room to be in. This is no fault of the staff that was there but they were trying to contact management and couldn’t get through. We had no access to be able to leave the room and come back. The door in the bathroom was falling apart. All of the baseboards were filthy and so were the windows. It literally looks as if the only thing cleaned in these rooms is a vacuum and sheets replaced.
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Everything was excellent
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 9 Dec 2024
The pool was clean and accessible. The facilities were nice and very helpful personal
by A verified traveler
Posted 8 Dec 2024
We love this place. We come here every year for our anniversary and sometimes just a get away also. Only reason for the 4 rating is every time we come there is less and less on breakfast bar. No oatmeal anymore, no bagels or E muffins just bread. No danish or muffins. But a clean comfy place near the falls and cassino.
by A verified traveler
Posted 6 Dec 2024
The bathtub was dirty.
Cleaning service did not come in to clear garbage on the first day.
If we did ask for something, staff was supportive and friendly.
by A verified traveler
Posted 5 Dec 2024
Near the casino
