Ratings based on 210 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from wasaga beach
Posted 14 Oct 2024
No include parking, intetnet and tv not working!
by A verified traveler from akron
Posted 13 Oct 2024
Very convenient to all the local attractions
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 6 Sep 2024
There was no parking as soon as we drove in. They had already sold their parking spots to other people who were just visiting the area. I would have thought that they would at least saved parking space for their guests who have prepaid to spend the night at their motel. They found the tightest space for parking for my car AND when I went to pay for parking the guy at the desk didn’t even know what to charge me. On Expedia, it says $10 for parking but when I got there he punched in $34 on the debit terminal. I told him what the Expedia listing says and then he called some other person from the restaurant that is connected to the motel, and they argued that it wasn’t $10 like it said it was and that it was actually $20. If they had any good customer service then they would have charged me the $10 like the Expedia listing stated and ESPECIALLY since they didn’t really have a proper parking spot for my car. This was my initial experience with them. Then we got into our hotel and it smelt like an old refrigerator. The lighting was dim, the sheets had hairs on if from who knows who. And when we went to go to sleep the outdoor lights were so bright that we couldn’t achieve total darkness in our room. That’s bad especially when you have 2 very small children accompanying you. The beds also only had 2 flat pillows each.
Overall I rate this place just a 1 star because the location was the ONLY good thing about it as it was walking distance to everywhere.
by A verified traveler
Posted 31 Aug 2024
Insect in room
by A verified traveler
Posted 19 Aug 2024
location was great but unfortunately that’s all that was good, no plug for bath tub, no hotel parking, bed was uncomfortable, misleading website, no pool onsite. And I feel I was over charged big time. On my hotel.
by A verified traveler
Posted 17 Aug 2024
The place has only a few rooms directly to the outside the rest of them are in a dark hallway with old and smelly
by A verified traveler
Posted 17 Aug 2024
Electricity is not enough for the family needs
by A verified traveler
Posted 15 Aug 2024
Very close to the falls and shopping and food place
