Ratings based on 1,639 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Debra, Hotel Management
Thank you Andrew for your valuable feedback. We look forward to have you return and stay with us again in the future.
by A verified traveler
Posted 25 Sep 2024
Always a nice stay at the Sterling Inn & Spa.
Comment from Hotel Management
25 Sep 2024 by Debra, Hotel Management
With so many hotels in Niagara Falls to choose from we are happy that you chose to stay with us again Ryan. Looking forward to your returning and staying with us again.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Debra, Hotel Management
Thank you Scott for your review. We look forward to having you stay with us again in the future.
by A verified traveler
Posted 24 Sep 2024
Balcony and steamy jet shower.
Comment from Hotel Management
25 Sep 2024 by Debra, Hotel Management
Sunetha we appreciate that you enjoyed your stay with us and what Sterling Inn and Spa has to offer our guests.
by A verified traveler
Posted 24 Sep 2024
Beautiful room and excellent facilities. The check in and check out staff were very friendly and helpful.
Comment from Hotel Management
24 Sep 2024 by Debra, Hotel Management
Thank you Joseph for your feedback. We look forward to have you stay with us again in the future.
by A verified traveler from Pickering
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Debra, Hotel Management
Thank you for doing a review for us.
by A verified traveler
Posted 23 Sep 2024
Enjoyed the friendly staff
Comment from Hotel Management
23 Sep 2024 by Debra, Hotel Management
Thank you for reaching out and providing us with valuable feedback.
by A verified traveler
Posted 22 Sep 2024
Fantastic hotel and staff
Comment from Hotel Management
23 Sep 2024 by Debra, Hotel Management
We appreciate you sending us your feedback.
by A verified traveler
Posted 22 Sep 2024
The Sterling Inn and Spa was beautiful. Our room was lovely, also extremely comfortable and spotlessly clean. The hotel is within walking distance to the falls and many other attractions. We truly appreciated and enjoyed the breakfast in bed. The staff were friendly, courteous & helpful. We will definitely stay here again.
Comment from Hotel Management
23 Sep 2024 by Debra, Hotel Management
Thank you so much for your exceptional rating. We hope to enhance this experience even further in the future.
by A verified traveler
Posted 22 Sep 2024
Very nice property with a rustic cottage feel. Perfect location near Clifton hill. Staff was attentive and quick to attend to our requests. Would definitely stay here again.
Comment from Hotel Management
22 Sep 2024 by Debra, Hotel Management
Thank you so much Harsimran for your valuable feedback. We are delighted to hear that you had a positive experience with us at Sterling Inn and Spa. We hope you'll visit us again soon.
