Ratings based on 6,082 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Nice view
Comment from Hotel Management
24 Nov 2024 by Guest Experience Team, Hotel Management
Dear Eleanor, We couldn't be more pleased that you had a relaxing stay and that you enjoyed the comforts of your room and the beautiful views of Niagara Falls. You can practically feel the mist! Thank you for an excellent review of the Sheraton Fallsview Hotel; we look forward to hosting you again soon.Best Regards,Zach,Guest Experience Team
by A verified traveler from Palmdale
Posted 23 Nov 2024
First time staying here. I had a rough start to my vacation but it did become better with a stay here. Excellent location and amazing views.
Comment from Hotel Management
24 Nov 2024 by Guest Experience Team, Hotel Management
Dear Edmee, We were sorry to read about your unpleasant experience during your travel; however, we are glad to read that we were able to turn your difficult situation into a pleasant one with our terrific location and incredible views. Thank you for choosing the Sheraton Fallsview Hotel and for your perfect rating; we look forward to welcoming you back to the area.Best Regards,Zach,Guest Experience Team
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Guest Experience Team, Hotel Management
Dear Abdullah,Your generous rating made our day! We are dedicated to providing every guest with a great experience at Sheraton Fallsview Hotel, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best Regards,Zach,Guest Experience Team
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Guest Experience Team, Hotel Management
Dear Kelly, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Sheraton Fallsview Hotel, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best Regards,Zach,Guest Experience Team
by A verified traveler from Uxbridge
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Guest Experience Team, Hotel Management
Dear Helen, We are pleased to receive your generous rating for Sheraton Fallsview Hotel. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards,Zach,Guest Experience Team
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Ashley, Hotel Management
Thank you!
by A verified traveler
Posted 22 Nov 2024
Like it
Comment from Hotel Management
22 Nov 2024 by Ashley, Hotel Management
Thank you!
by A verified traveler from Indianapolis
Posted 22 Nov 2024
Its one if the best locations to see the falls.
Staff was helpful. Upscale hotel excellent amenities.
Comment from Hotel Management
22 Nov 2024 by Ashley, Hotel Management
Thank you!
by A verified traveler
Posted 22 Nov 2024
It’s my go to hotel in Niagara Falls!
Comment from Hotel Management
22 Nov 2024 by Guest Experience Team, Hotel Management
Dear Vittoria, We are grateful for your kind words and for being such loyal guests to our hotel. We take great pride in providing an exceptional stay for our guests and appreciate you recognizing our efforts. It was our pleasure serving you at the Sheraton Fallsview Hotel, and we look forward to your next visit. Have a wonderful day, and travel safely.Best Regards,Zach,Guest Experience Team
by A verified traveler from Edmonton
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Ashley, Hotel Management
Thank you!
