Ratings based on 3,092 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Massage should have been called "rub your back", only 1 restaurant open the 2 nights we were there. Lounge closed @10pm. Charged a resort fee. Could not find the "resort". Room was nice and clean, but it was clearly a mismarked non-smoking room. Smelled terrible.
by A verified traveler
Posted 21 Nov 2024
Very convenient to our stay i would recommend 10/10 . The view was amazing from our room.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Simply put, a great time at a great property.
by A verified traveler
Posted 19 Nov 2024
All of the above
by A verified traveler
Posted 19 Nov 2024
We were locked out of elevators prior to the 11:00am checkout time. Had to use stairs to get to room.
by A verified traveler
Posted 19 Nov 2024
My wife and i recently stayed for a few day and everything from the staff to the food and drinks was great. Would highly recommend to anyone to stay at this resort!
by A verified traveler from Mississauga
Posted 18 Nov 2024
For the price paid, this property was decent. The hotel room was clean, and the bed was comfortable. The Front Desk staff was pleasant. Beyond that, everything else was "meh," mostly due to the attitude of the rest of the staff we interacted with. The server at the restaurant was just very curt. Effective, but not very hospitable. The same goes for the security/greeter just before you enter the casino.
It's very clear to a number of the workers here that this is just a job. I don't know what the day-to-day people are that frequent this casino, but it would appear they must grate on the staff, as there seems to be a twinge of disdain smattered into the service here.
Would I return? Yes, I would. Just be prepared to receive a more transactional type of service from the majority of the casino's jaded staff.
by A verified traveler
Posted 18 Nov 2024
Nice place to stay, beds are a bit hard
