Ratings based on 396 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Smelled like smoke in the hallways. There were dogs on site. Hardwood floors in the hallway was not a good choice. We heard every person wak by.
Comment from Hotel Management
28 Oct 2024 by Motel 6 Team, Hotel Management
Sorry your stay was less than perfect.We had a rogue guest that was smoking in their room, they were fined and asked to leave.
by A verified traveler
Posted 15 Oct 2024
Easy to get to, in and out of. Close to everything
Comment from Hotel Management
15 Oct 2024 by Brand Experience Team, Hotel Management
Hi Brady,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 7 Oct 2024
Great location
Comment from Hotel Management
7 Oct 2024 by Brand Experience Team, Hotel Management
Hi Donny, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 6 Oct 2024
Looks like they’re making efforts to upgrade the place. Check in time was very long. A heads up for some reason they require the ID of everyone in the room which was a pain to have to leave my spot in line to go get that and add further to that delay. If you’ve paid ahead make sure to specify that clearly. It’s dog friendly and there’s no extra fee for that so it really was a great option considering not many hotels accepted dogs and those that did cost an extra $100 a night in most cases. There’s also park area very close by to take your pets for bathroom break.
Comment from Hotel Management
7 Oct 2024 by Brand Experience Team, Hotel Management
Hi Justin, We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future! Natalie #team6
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by The Motel 6 - Niagara Falls ON Team, Hotel Management
Sorry for whatever you did not enjoy.
by A verified traveler
Posted 28 Sep 2024
Lacked a lot of things
Comment from Hotel Management
29 Sep 2024 by The Motel 6 - Niagara Falls ON Team, Hotel Management
Thanks for your review. We wish you could have been more specific.
by A verified traveler
Posted 20 Sep 2024
We were there for a baseball tournament. So based on that I think the entire hotel was also there for that. It was perfect. The employees were very helpful and polite. We were surprised to be up
Graded to the owners room which was fantastic. I would guess we will be back next year
Comment from Hotel Management
20 Sep 2024 by Brand Experience Team, Hotel Management
Hi Daren, We appreciate your fantastic review! It is incredibly rewarding to hear that you had such a positive experience during your time with us at Motel 6. Our dedicated team is committed to ensuring that every guest feels valued, so receiving your feedback means a great deal to us. We are already looking forward to your next visit, and we are determined to make it just as enjoyable as the last. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Your satisfaction is our top priority. Natalie #team6
by A verified traveler
Posted 15 Sep 2024
Thumbs up
Comment from Hotel Management
16 Sep 2024 by The Motel 6 - Niagara Falls ON Team, Hotel Management
Thank you for your review.
by A verified traveler
Posted 4 Sep 2024
The shower had mold unable to switch rooms hotel was booked for holiday weekend & wifi wasn't working or the TV in the room
Comment from Hotel Management
5 Sep 2024 by The Motel 6 - Niagara Falls ON Team, Hotel Management
We are sorry that you had a poor stay. We wish that you had called the front desk as the TV does work we just had cable installed and there are some instructions to get to HDMI for the Cable. I am not sure what was the problem with the WiFi it was working just fine.
by A verified traveler
Posted 3 Sep 2024
Great
Comment from Hotel Management
3 Sep 2024 by The Motel 6 - Niagara Falls ON Team, Hotel Management
Thanks so much for your review
