Ratings based on 1,874 Verified Reviews

3.8 out of 5
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Nov 2024
You have a lot of businesses around, food options and activities including the Falls. All within minutes walking. Some of the things I didn't like were some dirty sheets on my arrival, additional parking cost and how you can hear the noise from the rooms beside you.
Comment from Hotel Management
20 Nov 2024 by KS, Hotel Management
Hi there , Thank you so much for staying with us . We apologize for the inconvenience you faced during your stay with us . Hope you give us one more chance se you soon again.
4 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by KS, Hotel Management
Hi there ,Thank you so much for staying with us . Hope to see you soon again.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
I would recommended this again
Comment from Hotel Management
20 Nov 2024 by RS, Hotel Management
Thank you very much for taking the time to review your stay with us. We really appreciate your feedback and we are glad that you enjoyed your stay and our services. See you soon!!!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
It was clean environment...very good value.
Comment from Hotel Management
20 Nov 2024 by RS, Hotel Management
Thank you so much for staying with us . Hope to see you soon again.
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Rooms are not soundproofed
Comment from Hotel Management
20 Nov 2024 by RS, Hotel Management
Hi there , Thank you so much for staying with us . We apologize for the inconvenience you faced during your stay with us . Hope to see you soon again.
3 out of 5
by A verified traveler

Posted 18 Nov 2024
We loved the amount of space and that there was a jacuzzi in our room. Unfortunately, due to poor ventilation our whole room smelt of mildew and felt damp. We did take the time to try and enjoy the jacuzzi, but got out rather quickly after finding left over dirt in the tub from a previous visit. The washroom / shower area looked clean, but made us feel like we were taking a shower at the gym.
Comment from Hotel Management
20 Nov 2024 by RS, Hotel Management
Hi there , Thank you so much for staying with us . We are glad that you enjoyed your stay and at the same time apologize for the inconvenience you faced during your stay at our property . We will address this issue as soon as possible.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
We stay here everytimr we’re in Niagara.
Comment from Hotel Management
20 Nov 2024 by RS, Hotel Management
Hi there, Thank you so much for staying with us. We really appreciate your feedback . Hope to see you soon again.
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Great place
Comment from Hotel Management
20 Nov 2024 by RS, Hotel Management
Hi there, Thank you so much for staying with us. We really appreciate your feedback . Hope to see you soon again.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by KS, Hotel Management
Hi there , Thank you so much for staying with us . Hope to see you soon again.
4 out of 5
by A verified traveler

Posted 13 Nov 2024
Everything is good!
Comment from Hotel Management
13 Nov 2024 by KS, Hotel Management
Hi there , Thank you so much for staying with us. Your feedback really matters to us . Hope to see you soon again.