Ratings based on 2,783 Verified Reviews

4.0 out of 5
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Elmvale

Posted 19 Nov 2024
Property is situated perfectly in the middle of everything. Clean and well maintained.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Always a good stay
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
4 out of 5
by A verified traveler

Posted 19 Nov 2024
I was surprised that there was no fridge in the room.
3 out of 5
by A verified traveler

Posted 19 Nov 2024
They allowed vehicles to park in fire lane over-night even after we complained about it.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
The staff at the Front Desk (Carrie) was helpful to help me print a document. Also, the other lady assigned at night. The location is walkable to Niagara Falls and the restaurants are close by. The only thing we discovered is the parking is not free. We were charged $12/day for our stay. It wasn't clear when I booked.
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Everything was great till we decided to settle for the night. Shower sprayed all over due to hose connections !! Unusable!! Tub wasnt bad but water took forever and handheld shower sprayed all over. Told them at the front desk. Said they'd look into it. So much for a night away. 😟
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler

Posted 18 Nov 2024
I loved it.
5 out of 5
by A verified traveler from Oshawa

Posted 17 Nov 2024
We enjoyed our stay. Staff were friendly and helpful. The hotel is close to the attractions. Thanks