Ratings based on 978 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Mattress where so bad couldn’t even sleep. Bathrooms were outdated. Front desk has massive attitude one woman in particular. Restaurant food was ok. Only great thing is the riverview. Rest I do not recommend
by A verified traveler
Posted 31 Oct 2024
by A verified traveler from Newark
Posted 30 Oct 2024
It was pet friendly, but they did not say that it was a deposit until I got there should tell you upfront about the deposit for the pet
Comment from Hotel Management
31 Oct 2024 by Front Office Manager , Hotel Management
We appreciate your business and glad you had a great stay. For future reference this site places any detailed information about any fees under the policy section. We apologize for any inconvenience.
by A verified traveler
Posted 29 Oct 2024
Stayed two nights asked for my room to be cleaned and it did not get clean. The walls are paper thin you can hear everybody walking down the hallway. Gotta pay for parking when they arent even packed.
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 28 Oct 2024
The riverfront view is great
by A verified traveler from Atlanta
Posted 27 Oct 2024
by A verified traveler
Posted 26 Oct 2024
It was unprofessional to not specify that you had to pay for parking and that breakfast was not included in the price. The heater and alarm clock were not working. The technician they sent was very unprofessional and incoherent. We had to complain about this to the front desk who said they can't do anything about it.
