Ratings based on 337 Verified Reviews
2.9 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 4 Nov 2024
It smelt like mold, felt like i was getting bit. The tv picture was gray. If i could give them 0 stars thats what i would do. We left and got another hotel. Expedia, should take them off your list. Worst than terrible, i wouldnt let my enemy sleep here.
by A verified traveler
Posted 3 Nov 2024
The staff that checked me in appeared to be on some type of mind altering substance. I went to the room and there was no heater only an air conditioner. I don’t mean the heater was broken. It did not exist. I chatted with Expedia and they must have reached out to the owner because he knocked on our door and told me I had to leave. I advised him it was too late to leave and all other hotels were booked. I contacted Expedia today and they were no help. They offered a 25$ dollar credit. Do not recommend
by A verified traveler from Rochester
Posted 13 Oct 2024
Bathroom was filthy didn’t get cleaned before we came in. No toilet paper or clean towels
by A verified traveler
Posted 11 Oct 2024
This property is beyond dirty. Please don't send your valued customers at this property.
by A verified traveler
Posted 4 Sep 2024
Swimming pool
Bad smell inside room/carpet
by A verified traveler
Posted 31 Aug 2024
Easy stay.
by A verified traveler
Posted 5 Aug 2024
Amenities
by A verified traveler
Posted 4 Aug 2024
I stoped at 2:30 to see if we could have an early check in. Person said no not til 3. I explained wd were headed to Niagra Falls for day and fireworks. Would not be back til 10:30. He said they would be closed. So he finally checked us in. Put us in room next to people smoking outside. Room had no electrical outlets that worked in bathroom. Bathroom door stuck on floor so you had to push hard to open. One bath towel for reservation of 2 people. That towel had not been washed it had gross stains on it resembled poop stains. Had a live animal trap set outside the pool area. Office was closed no one to talk to. Gross dirty place.
by A verified traveler
Posted 2 Aug 2024
The room smell like mold.
