Ratings based on 482 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Greetings from Vinpearl Resort Nha Trang. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to the Vinpearl Resort Nha Trang. Thank you & best regards,
by A verified traveler
Posted 8 Oct 2024
Excellent overall.
Comment from Hotel Management
8 Oct 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Christoph Dueker - General Manager
by A verified traveler
Posted 8 Oct 2024
Excellent overall.
Comment from Hotel Management
8 Oct 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Christoph Dueker - General Manager
by A verified traveler from Sterlingv
Posted 7 Oct 2024
Great service
Comment from Hotel Management
8 Oct 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Christoph Dueker - General Manager
by A verified traveler
Posted 1 Oct 2024
The resort is wonderful. We traveled with two children aged 9 and 6, and the facilities are great. Buggy and cable cars are very convenient. Medical centre at the resort was handy. Vin Wonders theme part is excellent. On check in there was an issue with our room, mixed up with a friend, but it was sorted the next day. Only downside is staff don’t speak great English, so the transfer we booked from the resort to the airport never showed and we almost missed our flight. Be sure to get everything in writing where both sides understand - we didn’t get the transfer back in writing, only paid at reception, and there was no record on the morning. Staff did pay for our taxi to the airport (driver was amazing, he got us there on time).
Comment from Hotel Management
1 Oct 2024 by Christoph Dueker - General Manager, Hotel Management
Warmest greetings from Vinpearl Resort Nha Trang and thank you for taking the time to share your feedback with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.With our kindest regards from beautiful Vinpearl Resort Nha Trang.Thank you & best regards, Christoph Dueker - General Manager
by A verified traveler
Posted 29 Sep 2024
Average, I’d say the staffs would need a bit more training.
Comment from Hotel Management
29 Sep 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort Nha Trang and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Hotel ManagementVinpearl Resort Nha Trang
by A verified traveler
Posted 20 Sep 2024
Had a theme park
Comment from Hotel Management
20 Sep 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Warmest greetings from Vinpearl Resort Nha Trang and thank you for taking the time to share your feedback with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.With our kindest regards from beautiful Vinpearl Resort Nha Trang.Thank you & best regards, Christoph Dueker - General Manager
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Christoph Dueker - General Manager
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Greetings from Vinpearl Resort Nha Trang. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to the Vinpearl Resort Nha Trang. Thank you & best regards,
by A verified traveler
Amazing location and island
Posted 18 Jul 2024 on HotelsA fantastic place to stay with family or as a couple. The resort was great and the villas are the best I’d ever stayed in. Super modern and very large and extravagant.
The property is huge, so moving around is easy with a golf cart service provided whenever and wherever you need to go across the resort and island.
Super close ride to the Harbour Town for restaurants and shopping and also close to the theme park.
I would highly recommend this place to stay!
Comment from Hotel Management
18 Jul 2024 by Christoph Dueker - General Manager, Hotel Management
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort Nha Trang. We all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Thank you & best regards, Christoph Dueker - General Manager
