Ratings based on 287 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Semmes
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Hotel Management of Vinpearl Luxury Nha Trang, Hotel Management
Dear Ms. Chanh,We are grateful for your kind words and for highlighting the moments that made your stay special. Our team strives to create an experience that is both memorable and inspiring, and it is heartening to know that we succeeded.We eagerly await your return to Vinpearl Luxury Nha Trang, where unparalleled service and a unique, peaceful ambiance await.Warmest regards,
by A verified traveler
Posted 30 Nov 2024
Wish we spent more days there
Comment from Hotel Management
1 Dec 2024 by Vinpearl Luxury Nha Trang, Hotel Management
Dear Mr./Ms. Sean,We are truly humbled and inspired by your generous review of Vinpearl Luxury Nha Trang. Knowing that our bespoke service contributed to your memorable stay warms our hearts and reinforces our commitment to excellence.The entire team looks forward to your return to our exclusive and sophisticated destination, where every visit is unforgettable.Warmest regards,Hotel Management of Vinpearl Luxury Nha Trang
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Vinpearl Luxury Nha Trang, Hotel Management
Xin chào Anh/Chị ...,Cảm ơn Quý khách đã dành thời gian chia sẻ về trải nghiệm của mình tại Vinpearl Luxury Nha Trang. Chúng tôi rất vui vì đã mang lại trải nghiệm tích cực cho Quý khách. Đây là món quà vô giá với toàn thể nhân viên khách sạn. Bên cạnh đó, chúng tôi vẫn luôn không ngừng tự hoàn thiện dịch vụ để mang lại cho quý khách hàng những trải nghiệm tốt nhất.Một lần nữa, xin chân thành cảm ơn và hẹn gặp lại Quý khách trong các kỳ nghỉ sắp tới. Trân trọng,Ban Quản lí Khách Sạn
by A verified traveler
Posted 11 Sep 2024
Great location and facilities but the staff are the very best.
Comment from Hotel Management
12 Sep 2024 by Hotel Management of Vinpearl Luxury Nha Trang, Hotel Management
Dear Mr./Ms. Lynda,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,
by A verified traveler
Posted 21 Jul 2024
If you are looking for quality, peace and quiet, great staff and amenities its all here! You can also visit the other two resorts on the island using a free tuk tuk service and enjoy their facilities. Henry our concierge man went over and above all expectations for us. A great and memorable stay. Phil and Eileen
Comment from Hotel Management
22 Jul 2024 by Hotel Management of Vinpearl Lux, Hotel Management
Dear Mr./Ms. Jil, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’. Yours very truly,
by A verified traveler
Posted 21 May 2024
An excellent luxury resort hotel with fine amenities and staff. A refuge from the neighbouring Vinpearl complex and theme park.
Comment from Hotel Management
23 May 2024 by Hotel Management of Vinpearl Luxury Nha Trang, Hotel Management
Dear Mr./Ms. David,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Hotel Management of Vinpearl Luxury Nha Trang, Hotel Management
Dear Mr./Ms. Casimira, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’. Yours very truly,
by A verified traveler
Posted 2 Apr 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Yours very truly, Hotel Management of Vinpearl Lux, Hotel Management
Dear Mr./Ms. SIYOUNG,Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
by A verified traveler
Posted 18 Mar 2024
We went as a family. My dad had some health episodes and the staff was tremendous. They were attentive and called the facility nurse and medic which provided the greatest care for our family. I really love the polite mannerism of all the staff. We were very lucky because of them.
Comment from Hotel Management
19 Mar 2024 by Yours very truly, Hotel Management of Vinpearl Lux, Hotel Management
Dear Mr./Ms. Debbie,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
by A verified traveler
Posted 3 Mar 2024
MEMORABLE 4 DAYS STAY IN THE 4 BEDROOM VILLA FOR OUR SON'S 7th BIRTHDAY! The room was spacious and had everything we needed ! The manager made sure that our stay was perfect from the beginning until the very end ! The food was good and the staff super friendly! Special shoutout to Cat Nhien at the Lagoon restaurant ! She is the sweetest, super welcoming and super helpful if you have any questions! The beach is gorgeous! Quiet and very safe ! Our kids especially loved the heated kids pool ! We recommend this hotel and will come back for sure!
Comment from Hotel Management
3 Mar 2024 by Hotel Management of Vinpearl Luxury Nha Trang, Hotel Management
Dear Mr./Ms. THIENNHI,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang
