Ratings based on 73 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
Staff was very bad. Great property and everything but dealing with the staff was not great.
Comment from Hotel Management
15 Oct 2024 by Sales OTAs, Hotel Management
Dear Ms.Luna,We sincerely apologize for the inconvenience during your stay at the hotel.V hotel would like to ask if you know which department of the hotel staff made you dissatisfied, and whether they are male or female?The hotel will correct the attitude of that staff.
by A verified traveler
Posted 12 Aug 2024
Travel with groups for one night. Everything is great.
by A verified traveler
Posted 16 Jul 2024 on Hotels
by A verified traveler
Posted 11 May 2024
by A verified traveler
Posted 3 May 2024 on Hotels
by A verified traveler
Posted 10 Feb 2024 on Hotels
by A verified traveler
Posted 18 Jul 2023 on Hotels
by A verified traveler
Posted 17 Jun 2023
by A verified traveler from Gatineau
Posted 19 May 2023
Super staff. They offer service to me beyond my expectation. The are a 6 stars stars staff to help and support me, despite my difficult situation. Thank you very much to all.
by A verified traveler from Gatineau
Posted 19 May 2023
During my stay I had a bad situation. The staff of the hotel help me and support me beyond my expectation. I did not ask for a special treatment but the hotel staff did. I really appreciate the extra effort the staff did to me. I could do it, I will give the staff 6 stars. I have stayed in more than 100 different hotels, and they offered to me the best service I ever received. Thank you very much to all of them.