Ratings based on 156 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Everything is excellent ❤️❤️❤️
Comment from Hotel Management
14 Dec 2024 by The Costa Nha Trang, Hotel Management
Thank you so much for taking the time to share your positive experience at our hotel The Costa Nha Trang Residences. We are delighted to hear that your stay with us left a sweet spot in your heart and that our service staff impressed you with their incredible skills and warmness. Providing exceptional service is one of our top priorities, and we are thrilled that we were able to deliver that to you.We truly appreciate your kind words and look forward to welcoming you back to The Costa Nha Trang Residences in the future. If there is anything else we can do to enhance your next stay, please do not hesitate to let us know.
by A verified traveler
Posted 23 Nov 2024
The rooms were spacious and very clean. Cleaning services always kept the rooms clean and refilled with clean towels everyday.
Nice view of the ocean from the balcony, and nice city view from the bedrooms.
Most of the staff were nice and polite, some of the staff were not as welcoming as others. Some just stand there quietly and not greeting anyone or making any recognition of guest. One receptionist seemed to have a bit of an attitude when talking to my wife.
Our receptionist Anh and the hotel manager Trieu were great to deal with. Anh helped take our bags up to our room, and even waited for our taxi to arrive to help load up the bags.
We had a bit of a miscommunication issue with one of the staffs regarding our laundry, but the manager came to meet us face to face to sort out the issue.
The lack of proper laundry service definitely was an issue. And the staff failed to let us know about meal vouchers and discounts on food and shops within the hotel property.
But it was a great stay, very clean hotel and very spacious rooms.
Walking distance to food and shopping was great.
Comment from Hotel Management
27 Nov 2024 by The Costa Residences Nha Trang, Hotel Management
Thank you so much for taking the time to share your positive experience at our hotel The Costa Nha Trang Residences. We are delighted to hear that your stay with us left a sweet spot in your heart and that our service staff impressed you with their incredible skills and warmness. Providing exceptional service is one of our top priorities, and we are thrilled that we were able to deliver that to you.We truly appreciate your kind words and look forward to welcoming you back to The Costa Nha Trang Residences in the future. If there is anything else we can do to enhance your next stay, please do not hesitate to let us know.
by A verified traveler
Posted 18 Oct 2024
Love the amenities
Comment from Hotel Management
19 Oct 2024 by The Costa Residences Nha Trang, Hotel Management
Thank you for your positive review on Expedia.com! We are thrilled to hear that you had a very comfortable stay with us and experienced top-notch quality. Your feedback is truly appreciated, and we hope to welcome you back for another wonderful stay in the future.
by A verified traveler
Posted 16 Oct 2024
Love this place I will come back 🌟🌟🌟🌟🌟
Comment from Hotel Management
16 Oct 2024 by The Costa Residences Nha Trang, Hotel Management
Your recognition of our efforts as exceptional in every aspect is truly heartwarming. We are deeply grateful for your generous praise and acknowledgment of the dedication and passion that our team puts into every detail of your experience. It is an honor to have had the opportunity to serve you, and we are grateful for your trust and support. Thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.
by A verified traveler
Posted 13 Oct 2024
The best location for tourist. In the heart of the beach city and also the prices is reasonable
Comment from Hotel Management
13 Oct 2024 by The Costa Residences Nha Trang, Hotel Management
Your recognition of our efforts as exceptional in every aspect is truly heartwarming. We are deeply grateful for your generous praise and acknowledgment of the dedication and passion that our team puts into every detail of your experience. It is an honor to have had the opportunity to serve you, and we are grateful for your trust and support. Thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.
by A verified traveler
Posted 1 Oct 2024
Good people. Excellent
Comment from Hotel Management
2 Oct 2024 by The Costa Residences Nha Trang, Hotel Management
Your recognition of our efforts as exceptional in every aspect is truly heartwarming. We are deeply grateful for your generous praise and acknowledgment of the dedication and passion that our team puts into every detail of your experience. It is an honor to have had the opportunity to serve you, and we are grateful for your trust and support. Thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.
by A verified traveler
Posted 1 Oct 2024
The staff members are very friendly and helpful. They are all nice and attentive. We will be back next year definitely.
Comment from Hotel Management
2 Oct 2024 by The Costa Residences Nha Trang, Hotel Management
Thank you for your positive review on Expedia.com! We are thrilled to hear that you had a very comfortable stay with us and experienced top-notch quality. Your feedback is truly appreciated, and we hope to welcome you back for another wonderful stay in the future.
by A verified traveler
Posted 4 Aug 2024
The staffs very friendly and helpful.the manager was excellent go all ways to help us. We love the ocean views.
Thank the staffs at The Costa very much.
Pat
Comment from Hotel Management
5 Aug 2024 by The Costa Residences Nha Trang, Hotel Management
Dear Value Guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team
by A verified traveler
Posted 21 Jul 2024
Best hotel and view ever
Comment from Hotel Management
21 Jul 2024 by The Costa Nha Trang, Hotel Management
Dear Value Guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team
by A verified traveler
Posted 1 Jun 2024
This property was within walking distance of the beach, stores, restaurants and more. Great location, we felt safe and the apartment was super clean.
Comment from Hotel Management
21 Jul 2024 by The Costa Nha Trang, Hotel Management
Dear Value Guest, Greetings from The Costa Nha Trang Residences. Thank you for taking the time to share your feedback with us. We are delighted to hear that you really loved our spacious accommodation and have had a great stay at our property. With best regards, The Costa Nha Trang Residences Team
