Ratings based on 261 Verified Reviews

4.4 out of 5
78% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Oct 2024
Nice room. Checking in and out was easy Have great views Staffs was really nice and helpful with everything
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2024
4 out of 5
by A verified traveler

Posted 5 Sep 2024
Modern hotel and happy with what I need.
3 out of 5
by A verified traveler

Posted 10 Aug 2024
Buffet breakfast was average. Minimal changes from each day. The orange juice was not even made from real oranges. The property is very noisy at night time from the night clubs located opposite the hotel. I couldn't believe that there was no bars in the hotel , only club on the roof top which you had to pay to go there.
4 out of 5
by A verified traveler

Recent Nha Trang Visit

Posted 19 May 2024 on Hotels
This is my 3rd time staying at the Premier Havana Hotel. My last stay was back in 2019. I think this hotel may have changed ownership - or - is no longer part of the Best Western management. Overall, my stay was excellent. They did place me in a nice room with a separate bedroom (something I really like) on a high-level floor. Unfortunately however, the hotel was packed and my immediate neighbor's were making excessive noise. Mt Cao offered to relocate me, but I was to settled in, and did not want to move. My bed frame squeaked excessively when I moved around. It probably needs to be replaced. On my previous 2 visits, I was provided access to the VIP breakfast area - now - it's simply gone - no reason given. I had the traditionally buffet breakfast on the 2nd floor. I feel like the quality of the food was not as good as my 2019 visit. All the eggs are precooked and they're overcooked. No ability to order custom eggs..... I do enjoy the property and it's location to the beach. I will consider staying here again in 2025.
4 out of 5
by A verified traveler

Posted 27 Apr 2024
Nice property with great service!
2 out of 5
by A verified traveler

Posted 20 Apr 2024
Room is old and dated, washroom smells, booked for ocean view , ends up in partial ocean view , AC running weak, walls are scratching and stains,
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Good location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Mar 2024 on Hotels
4 out of 5
by A verified traveler

Posted 12 Mar 2024
Good location nearly center of city Staff is quite good in english language Room clean and safe Good facility Breakfast not variety because we stay for 4 days Internet not good bandwidth in evening time