Ratings based on 37 Verified Reviews

3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by Alec from California

just Okay. dont be fooled by the images

Posted 10 Sep 2017 on Hotels
the weather is hot and so the room but the hotel refused to have my room airconditioner on when I am out. So the room was super hot when I returned. I had to wait for another 20 to 30 minutes to be able to cool down. it was my 1st and last time to stay here.
2 out of 5
by A verified traveler

Posted 6 Nov 2016 on Hotels
Very weak wifi. The windows and balcony door leaked quite a bit during a storm.
Comment from Hotel Management
9 Nov 2016 by General Manager, Hotel Management
Dear valued guests, First of all, we would like to thank you very much for your stay with us at La Mer Hotel Nha Trang. We are very sorry that you were unhappy when staying in our hotel during the storm. We are sure that it will be better the next time you are staying in our hotel. Look forward to seeing you soon! Best regards, Ho Vinh Phuong Sale Office, La Mer Hotel Nha Trang
2 out of 5
by A verified traveler from Austalia

Useless staff, loud, and inconvenient, with a view

Posted 19 May 2016 on Lastminute
None of the staff speak good English. This made any interactions difficult. We gave up teying to ask them anything and almost missed our train because they couldn't organise a taxi for us... The room and bed was nice and we did have a nice view but the hotel is a long way out of town, which is inconvenient, and is situated right next to a club the pumps load music until 10pm every night. The shower and toilet were in the same space making it difficult to share the bathroom and meant everything got wet. Will not be staying here again.
Comment from Hotel Management
25 Aug 2016 by Ho Vinh Phuong, Sale Office, La Mer Hotel Nha Tran, Hotel Management
Dear Mr. Matt, First of all, we would like to thank you very much for your stay at La Mer Hotel Nha Trang and thank you very much for your comments. It helps us to improve our service. We are very sorry for any inconvenience that may caused and are sure that everything will be better the next time you are staying at our hotel. Looking forward to seeing you soon. Have a nice day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Ocean view and steps from the beach

Posted 16 May 2016
It is hard to complain about anything with this hotel. The staff are nice and the room is a steal. It only cost around $30 a night. I would recommend this hotel to anyone.
Comment from Hotel Management
25 Aug 2016 by Ho Vinh Phuong, Hotel Management
Dear valued guests, Thank you very much for your stay with us and thank you very much for your compliments. We appreciate that and look forward to seeing you again. Have a nice day! Best regards,
3 out of 5
by A verified traveler

Ok Stay

Posted 11 May 2016 on Hotels
It's a three-stars hotel so I didn't expect much. The only complaint that I have is the design of the bathroom. You can't even adjust the shower head to not wet the toilet
Comment from Hotel Management
25 Aug 2016 by General Manager, Hotel Management
Dear Valued Guests, Thank you very much for staying at La Mer Hotel Nha Trang. We appreciate your feedback and look forward to seeing you soon. Have a nice day!
3 out of 5
by A verified traveler from US

Customer service

Posted 8 May 2016
Lobby counter looked not attractive.... Very hot without air conditioning . Elevator was very slow!! A/C in room was not working, requested to fix it but staffs promised to fix, took a long time several hours, guests had to call and requested for many times until it can be fixed! Terrible!
Comment from Hotel Management
22 Sep 2016 by Ho Vinh Phuong, Sale Office, La Mer Hotel Nha Tran, Hotel Management
Dear valued guests, We are very sad to hear that you were not happy to stay at our hotel and we are so sorry for any inconvenience that may cause during your stay. We appreciate your feedback and are sure that it will be better the next time you stay in our hotel. Have a nice day! Best regards,
4 out of 5
by ronald from Mission Viejo

Beautiful view

Posted 12 Apr 2016 on Hotels
Great ocean view.
Comment from Hotel Management
2 Jul 2016 by Ho Vinh Phuong, Hotel Management
Dear Mr. Ronald, Thank you very much for your compliment. We are looking forward to serving you again. Have a nice day! Best regards,
4 out of 5
by Lindsay from Calgary

Good value

Posted 9 Apr 2016 on Hotels
It was good value for price and the staff is very friendly. It's farther away from the centre so it's a long walk or cab ride. The beach is right across the street, but there's a really noisy DJ coffee bar underneath.
Comment from Hotel Management
2 Jul 2016 by Ho Vinh Phuong, Hotel Management
Dear Ms. Lindsay, Thank you very much for your comment. It helps us to improve our service. We are looking forward to serving you again. Have a nice day! Best Regards,
4 out of 5
by Quang from Connecticut

Nice far away beach in Hon Chong

Posted 31 Mar 2016 on Hotels
Nice stay with family members. It's far from Nha Trang beach but we don't mind.
Comment from Hotel Management
4 Jun 2016 by Ho Vinh Phuong, Hotel Management
Dear Mr. Quang, Thank you very much for your stay with us. We work hard to make our guests happy and appreciate your feed back. Looking forward to seeing you again. Have a nice day! Best regards, Ho Vinh Phuong Sale Office, La Mer Hotel Nha Trang
5 out of 5
by Tam

Posted 28 Mar 2016 on Hotels
Comment from Hotel Management
4 Jun 2016 by Ho Vinh Phuong, Hotel Management
Dear Mr/Ms Tam, Thank you very much for your compliment and thank you very much for your stay with us. We work hard to make our guests happy and appreciate your feedback. We are looking forward to seeing you soon. Have a nice day! Best regards, Ho Vinh Phuong Sale Office, La Mer Hotel Nha Trang
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