Ratings based on 12 Verified Reviews
4.1 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Not As Advertised
Posted 1 May 2024 on HotelsThe hotel location is good. Near many shops and malls.
My room was clean but had some deficiencies. The window was a square hole with bars covered by shudders on the outside and only drapes inside. The balcony door is made of wood which has such a large crack in it you can see outside through it. Needless to say the outside noise level was very high. You will need ear plugs.
The TV remote power button didn’t work so I had to unplug the TV when going to bed. Also there were no cable channels, only over the air local channels.
WIFI worked best in the hallway. Im the room it worked good at the door but in the rest of the room it constantly cut in and out.
The cabinet for clothing has a mirror front on one door that was broken with a large piece missing.
Luckily the aircon worked very well to overcome the window and door issues.
The front desk staff weren’t bad nor were they good. I will say that the gentleman working when I needed laundry done was able to get mine done the same day even though I dropped them very late. Thank you sir.
The cleaning staff were/ are the best thing this hotel has going for it. They were very friendly, helpful, and spoke English more willingly than the front desk people.
I wish I could say better but I just can’t.
by A verified traveler
Spacious and clean.
Posted 29 Feb 2020 on HotelsSpacious clean room, 10 minutes walk to railway station and beach. No laundry service or free breakfast as advertised.
Comment from Hotel Management
2 Mar 2020 by Full House Hotel, Hotel Management
Thank you so much.
See you next time.
by paul
Book with plenty of notice
Posted 12 Jul 2017 on HotelsI had booking with city view and say so on booking ,but when get there put in room
With no windows at all,smell a bit fusty at first because not enough ventilation,I go down to reception to complain as not got what I had booked on show confirmation stating city view and balcony, Reply was only other room with this is single bed,no use to me 2 Adults 1 child, I booked day before for this room but when confirmation is different to what you get is wrong
Comment from Hotel Management
23 Aug 2018 by Thoa, Hotel Management
IM VERY SORRY TO HEAR THAT
by Janneke
Great location and clean
Posted 9 Jan 2017 on HotelsGreat location and rooms were clean and well looked after
Comment from Hotel Management
27 Sep 2017
Thank you so much. Im sorry for late reply.
by A verified traveler
Cheap, OK for the money.
Posted 4 Dec 2016 on HotelsLocation OK and central. Rather spoiled by incredibly noisy air conditioning units and swarms of mosquitoes in rooms.
Comment from Hotel Management
27 Sep 2017
Thank you so much. Im sorry for late reply.
by A verified traveler
Posted 25 Feb 2020 on Ebookers
Good location. The staff were rude and nobody spoke English. They refused to answer your questions when asked and turned away without apologising.
Comment from Hotel Management
2 Mar 2020 by Full House Hotel, Hotel Management
Thank you for your comment.
Im very sorry to hear that.
See you next time
by A verified traveler
에어컨이 선풍기수준.
Posted 14 Jul 2019 on Hotels숙박시설이 오래돼서 청결하지. 못하고 에어컨이 제대로 기능을 하지못해서 선풍기수준.숙박비도 직접와서 예약하는것 보다 십만동이 ㄷㅓ 비싸다
여러번 나뜨랑을 왔지만 이곳은 큰 불쾌감을 줬다.
by A verified traveler
Posted 13 Feb 2019 on Hotels
Comment from Hotel Management
3 May 2019 by Thoa, Hotel Management
Thank you so much. See you next time, My Dear.
Full House Team.
by A verified traveler
Posted 17 Aug 2018 on Hotels
Comment from Hotel Management
25 Aug 2018 by Thoa, Hotel Management
Thanks
by MAK
Posted 3 Feb 2017 on Hotels
從酒店往機場車程一小時,酒店清潔度高,床舖舒適,可惜無熱水及水力非常弱!朋友住8樓洗澡中途無水!員工友善但不太懂英語,自助早餐可接,步行往芽莊大教堂約5分鐘,食市約2分鐘,Nah Trang Centre 約20分鐘.乘的士往占婆塔或龍山寺很近,除了水糟糕外其他是可以的.
Comment from Hotel Management
27 Sep 2017
Thank you so much. Im sorry for late reply.
