Ratings based on 31 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
9 Jan 2024 by Diamond Bay Condotel - Resort, Hotel Management
Dear Mr Dustin Vo,Warmest greetings from Diamond Bay Condotel – Resort,We are thank you very much for your feedback regarding our resort. I'm sure this feedback will be an encouragement for entire our stars to upkeep continue doing better.We look forward to welcoming you back soon again at Diamond Bay Condotel – Resort for another memorable stay.Warm Wishes,Diamond Bay Condotel - Resort
by A verified traveler
Posted 8 Apr 2023
Comment from Hotel Management
29 Jul 2023 by Diamond Bay Condotel - Resort, Hotel Management
Dear Mr Matthew John,Warmest greetings from Diamond Bay Condotel – Resort,Thank you for your encouraging appraisal, we appreciate very much the time you took to review our property and services, it means a lot to us. We believe strongly in customer satisfaction, for us customer service is: “the ability to constantly and consistently exceed the customer's expectations." and we are thankful that you gave us the privilege to serve you. We look forward to welcoming you soon again at Diamond Bay Condotel – Resort.Warm Wishes,Diamond Bay Condotel - Resort
by A verified traveler
Posted 7 Nov 2019
Large space, area with lots of trees, quite, swimming pool large enough.
Hot water only comes out after turning on the water tap for a while not soon enough.
Only one restaurant with no other choice.
Comment from Hotel Management
21 Nov 2019 by Say Thank, Hotel Management
Xin Chao
Warm Greetings from Nha Trang!
Thank you for choosing Diamondbay Condotel Resort for your recent holiday and for taking the time sharing your Diamondbay condotel resort experience with other travelers
I am delighted to read your positive comments regarding your recent stay with us. I have shared your compliments to the entire team and your satisfaction really serves as great motivation to all of us.
Once again, thank you for sharing your experience and we look forward to welcoming you again in the near future
Warm regards,
by A verified traveler
Posted 1 Nov 2019
You can really see that at one stage, money was poured into this resort & since, it’s fallen into a state of disrepair. There’s much nicer accommodation in the area for the same price - it’s fine for a one night stay as it was interesting to stroll around looking at the ghost resort
Comment from Hotel Management
29 Jul 2023 by Diamond Bay Condotel - Resort, Hotel Management
Dear Valued Customer,Warmest greetings from Diamond Bay Condotel – Resort,Thank you for your encouraging appraisal, we appreciate very much the time you took to review our property and services, it means a lot to us. We believe strongly in customer satisfaction, for us customer service is: “the ability to constantly and consistently exceed the customer's expectations." and we are thankful that you gave us the privilege to serve you. We look forward to welcoming you soon again at Diamond Bay Condotel – Resort.Warm Wishes,Diamond Bay Condotel - Resort
by A verified traveler
Posted 18 Jul 2019
A bit further away from the city center, but hotel room condition is excellent. Nha trang beach is a overated, and littered with plastic trash. Beaches on islands are more pristine. Overall, this is excellent hotel for the the price. I would come back.
Comment from Hotel Management
29 Jul 2023 by Diamond Bay Condotel - Resort, Hotel Management
Dear Valued Customer,Warmest greetings from Diamond Bay Condotel – Resort,Thank you for your encouraging appraisal, we appreciate very much the time you took to review our property and services, it means a lot to us. We believe strongly in customer satisfaction, for us customer service is: “the ability to constantly and consistently exceed the customer's expectations." and we are thankful that you gave us the privilege to serve you. We look forward to welcoming you soon again at Diamond Bay Condotel – Resort.Warm Wishes,Diamond Bay Condotel - Resort
by A verified traveler
Posted 24 Jun 2019 on Wotif
Beautiful resort. Variety of facilities to keep you occupied. Thoroughly enjoyed our stay.
Comment from Hotel Management
29 Jul 2023 by Diamond Bay Condotel - Resort, Hotel Management
Dear Valued Customer,Warmest greetings from Diamond Bay Condotel – Resort,Thank you for your encouraging appraisal, we appreciate very much the time you took to review our property and services, it means a lot to us. We believe strongly in customer satisfaction, for us customer service is: “the ability to constantly and consistently exceed the customer's expectations." and we are thankful that you gave us the privilege to serve you. We look forward to welcoming you soon again at Diamond Bay Condotel – Resort.Warm Wishes,Diamond Bay Condotel - Resort
by A verified traveler
Posted 25 Jan 2019
Cmfort condotel and pool near by. Almost no one staying so used it like a private pool.
Comment from Hotel Management
26 Jan 2019 by Sales Manager, Hotel Management
Dear Valued guest,
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 11 Oct 2018 on Hotels
Comment from Hotel Management
15 Oct 2018 by Phạm Thúy Quyên (Ms.) - Sales Manager, Hotel Management
Dear Valued Guest
Thank you for choosing to stay with us.
The resort team and I are delighted that we could make your trip in Nha Trang great.
We appreciate your feedback.
We look forward to welcoming you back in your next trip.
Thank you and Best regards.
Diamond Bay Condotel Resort Team
Recommended
for Getaway With Friendsby A verified traveler
Nice place
Posted 28 Feb 2018 on HotelsGreat stay. Resort has very nice staff that's willing to go out their way to help
Comment from Hotel Management
4 Oct 2018 by Phạm Thúy Quyên - Sales Executive, Hotel Management
Dear Valued guest,
Thank you for staying at Diamond Bay Condotel Resort!
We would like to express our sincere thank to your appreciatio. We are delighted that we brought to you a great and memorable stay. We hope to have an another chance to welcome you back and serve you in your next vacation.
Thank you and warm regards,
Diamond Bay Condotel Resort Team.
Recommended
for Everyoneby A verified traveler
Posted 19 Aug 2017 on Wotif
Nice place, although we did book a "bungalow" we were given an apartment. House keeping stole cash from my wallet. But apart from that it was quite nice, ours and our friends shower kept overflowing and the aircon wasn't great. Very few staff could understand any English. The restaurants at the resort were pretty good but not particularly cheap.
Comment from Hotel Management
29 Jul 2023 by Diamond Bay Condotel - Resort, Hotel Management
Dear Valued Customer,Warmest greetings from Diamond Bay Condotel – Resort,Thank you for taking the time to share your experiences with us. Our team dedicates every minute to ensuring that our guests are well looked after, they are the backbone of the hotel and without their excellent efforts, we would simply not exist. They take so much pride in their work and I will take pleasure in sharing your comments with them.We certainly are looking forward to welcoming you back to Nha Trang next time you are visiting.Warm Wishes,Diamond Bay Condotel - Resort