Ratings based on 31 Verified Reviews

3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Feb 2024 on Hotels
4 out of 5
by debra

Posted 11 Aug 2017 on Hotels
Great location. 5 min walk to the beach. Simple but nice buffet breakfast included. Clean room.
2 out of 5
by A verified traveler from melbourne australia

run down hotel

Posted 28 Mar 2017 on Wotif
Pros: nothing at all, although its position is ok
Cons: the hotel is long overdue to be renovated entering your room you have to use a key to lock and unlock the door haven't see this method used for years
Location: the position of the hotel is quite ok but the hotel offers no tour desk and simply tells you to go to a tourist shops nearby,
this hotel is a very old and run down. when I arrived the hotel does not even have porters at reception or front entrance to assist with luggage. the front entrance involves walking up a flight of stairs [about 12 steps] which is difficult lugging your cases up. after checking in and seeing the room I was given I went back to the reception desk to request an upgrade to a better room[ which I was prepared to pay for] the male receptionist was not at all helpful and claimed they were fully booked out . this I later realised was not the case as the hotel was not even a third occupied. the dinning room was not available for evening meals which they claimed was closed for repairs[more likely the occupancy level would not justify it opening] this hotel should only be rated at one star
1 out of 5
by A verified traveler

Posted 12 Jan 2017 on Hotels
We had an early check out since we had an early flight. They promised a breakfast pack however it did not arrive. When we went down to the reception desk for check out, we asked for the breakfast pack but they had no idea what we were talking about. By the way, he was sleeping and the reception area completely switch off at 5.15am! The taxi was booked at 5.30am with the hotel directly.. we were told that transfer is booked for 5.50am for which we were going to be late for our flight..
3 out of 5
Recommended
for Everyone
by A verified traveler

close to most major attractions

Posted 25 Aug 2016
Pros: Quite and walking distance to the beach
This is not a 5 stars hotel but it has everything you need for short term staying. It's near to most attractions.
3 out of 5
by Carmen from Canada

Posted 10 Aug 2016 on Hotels
Great location to beach, about 7 min walk. It was also close to the place where we signed up for bike rental and snorkeling half-day. I won't call it a 3.5 star hotel. More like a 3 star hotel. It looked like more of a centre than a hotel. The bed sheets were thin and the pillow was flat. The walls were not polished as I would expect in a 3.5 star hotel. AC was quite noisy and the windows were opened when we first came in our room. A bellhop didn't greet us when we arrived, but the receptionist was very friendly. The breakfast had great cold meats and a great noodle bowl.
5 out of 5
by Gemma

Posted 30 Jun 2016 on Hotels
Great location, central to everything. Breakfast included. Comfortable bed. Reasonable price.
3 out of 5
by DUC from Ho Chi Minh city

Posted 5 Mar 2016 on Hotels
Reception / lobby service was not in good condition when checking in. The room condition was good but this very poor welcoming made me uncomfortable during my staying.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Staff

Posted 7 Dec 2014
All staff were exellent.facilities and food were good. Room spotless
3 out of 5
by Travel to Vietnam from USA

Decent Hotel for Price

Posted 19 Sep 2014 on Hotels
It accommodated our needs for our trip. We didn't spend too much time in the hotel as we were travel around the city and in the surrounding areas for our four days in Nha Trang. If you're looking to spend a lot of time in the hotel, this is definitely not the one to stay at. The rooms are clean. Here are the things which I feel would have improved our experience: f1) they kept our passports during our stay. While most hotels we stayed ask for it, we asked if they can make a copy and they were okay with that. However, BIDV insisted on keeping our passport. 2) since there is a gap between door to room and hallway, it gets pretty loud of people are talking in hallway. 3) that gap also allows all the smoke to come in room when someone is smoking. 4) internet is spotty ALL the time. We ask them to take a look at it but it did not get better.