Ratings based on 25 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2023
by A verified traveler
Just what we needed
Posted 29 Jun 2022 on HotelsA quiet ten-day escape from the city, with lots of beach walking, some sea and pool swimming, delicious dining, and great service from the staff. Only shortcoming was the wonky wifi, but honestly, it's sad that I would have even cared about this in my younger days (because there was no wifi in my younger travel days). I would go back, yes. Not much to do, but then, rest and relaxation for me is peace, quiet, a comfortable bed, a good book to read, and lots of morning coffee. I got all of that, and more.Oh, yeah, and mostly sunshine even during monsoon season!
Comment from Hotel Management
15 Jul 2022 by Grace Hnin , Hotel Management
Thank you very much for choosing Emerald Sea Resort as your staying destination in Ngwe Saung, and for taking the time to review us on Expedia.com . I am very pleased to hear what a great time you had with us.
My team will be very happy to hear the good news too.
I cannot thank you enough for the kind feedback about our people and what we have to offer.
Our people are truly our best asset there is and thank you again for the recognition.
We are looking forward to welcoming you back in the near future.
by A verified traveler from Denmark
Posted 19 Mar 2019
Absolutely loved the place. Best resort ever-Great experience. Staff was super attentive and Nice, the resort small, Beautifull and Well done. Garden Beautifull and Beach Beautifull. Can only recommend it - by far the Best option in Ngwe Saung.
While the lighting in most other places is overdone this is an example of perfect balance. The lighting is elegant and in harmony with the beautiful garden - underlines the feeling of care and quality that characterizes this wonderful oasis. All in all an amazing experience we can only recommend. Nice and peacefull atmosphere different from the large mainstream resorts and with a great sense for details from garden to room, restaurant and reception area.
by A verified traveler
Posted 11 Feb 2019 on Ebookers
by A verified traveler from Yangon
Posted 19 Nov 2018
Nice hotel but the pool for children is not good enough and need to be cleaned
Breakfast menu needs to be improved with adding some items like seafoods
Comment from Hotel Management
21 Nov 2018 by Grace, Hotel Management
Dear Mr. Aung,
Greetings from Emerald Sea Resort, Ngwe Saung Beach!!
Thank you so much for taking the time to share your helpful review with us on our Expedia page.
Our management and operation team are now listening very carefully to every customer feedback and takes it really seriously from your point mentioned above. Your point were taken and we hope that you will give us a chance in nearly future to do a make up service. We promise that we will try our best for the betterment of our service. We will welcome with lovely child pool and nice seafood options in the breakfast for you when you visit us again.
We are looking forward to welcoming you back soon.
Best Regards,
Grace Hnin Hsu
Emerald Sea Resort, Ngwe Saung Beach
Recommended
for Everyoneby A verified traveler from awii
Nice location and green campus
Posted 18 May 2017 on TravelocitySometime I saw flies and mosquitos.
We get 3 rooms but one room aircon not cool.
Breakfast very good for us.
Comment from Hotel Management
3 Oct 2018 by Henry, Micheal, Grace and Emerald Sea Team, Hotel Management
Thank you so much for your feedback!! We very much value of your feedback and take good care of the facilities and service this year to welcome you back with perfect service for you to enjoy your stay. Looking forwards to welcome you soon again.
Sincerely,
by A verified traveler
Friendly staff and nice hotel
Posted 18 Apr 2017 on HotelsEasy access to beach, green and nice area around the hotel, good staff and ok restaurant.
Comment from Hotel Management
3 Oct 2018 by Henry, Micheal, Grace and Emerald Sea Team, Hotel Management
Thank you so much for your feedback!! We very much value of your feedback and take good care of the facilities and service to welcome you back with perfect service for you to enjoy your stay. Looking forwards to welcome you soon again.
Sincerely,
by A verified traveler
Beautiful location, but overpriced
Posted 8 Dec 2016 on HotelsHotel Emerald Sea Resort has a great beach front location that is quiet and scenic. The hotel has been built amongst mature palm trees and shrubs and has a freshwater swimming pool. Buffet breakfast has a variety of choices from Western to Burmese and eggs cooked to order. Dinners at the hotel were delicious and the service very good. My one complaint was the number of mosquitos in our room and we had problems with the TV, air conditioning and the light by the wardrobe only worked at certain times, so I couldn't see inside the cupboard very well. There are mosquito nets over the beds and staff come round and spray insecticide in the room around 6pm every evening, but there are louvred wooden shutters each side of the doors onto the balcony that have huge gaps so mosquitos fly in easily. Put mosquito netting over those areas and it will greatly reduce the numbers.
Comment from Hotel Management
3 Oct 2018 by Henry, Micheal, Grace and Emerald Sea Team, Hotel Management
Thank you for staying with us and for writing this very helpful review! We always take good cares of our clients' feedback and try to improve all the time. We have upgrade our resort both service and facilities this year and we are looking forward to welcoming you again with our best service.
Thank you again!!
Wishing you all the best from Ngwe Saung beach.
Best regards,
by A verified traveler
Posted 24 Nov 2016 on Hotels
Comment from Hotel Management
3 Oct 2018 by Henry, Hotel Management
Thank you so much for your kind review and also thank you very much for staying with us.
Looking forwards to welcome you again soon.
Sincerely,
by A verified traveler
Posted 22 Oct 2021 on Hotels
