Ratings based on 267 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
We stay at Aria Grand hotel Đà Nẵng for 3 days. The hotel is nice. The room is clean and the staffs are friendly. Will book the hotel again if I come to Đà nẵng again
Comment from Hotel Management
25 Nov 2024 by Ms.Ha (Reservation), Hotel Management
Dear Ms. Cam Phan, Thank you for your wonderful review. We're thrilled to hear that you loved your stay at our hotel. We're glad that our staff was super nice and accommodating, and that you found the hotel well-maintained. We appreciate your feedback and hope to welcome you back again soon! Best Regards, Aria Grand Hotel & Spa
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Ms.Ha (Reservation), Hotel Management
Dear valued guest, Warmest greetings from Aria Grand Hotel & Spa Danang! We are incredibly grateful that you took the time out to share your feedback with Aria Grand Hotel & Spa Danang. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay in our hotel – it means the world to our entire team! We look forward to serving you again soon! Best regards, Aria Grand Hotel & Spa
by A verified traveler
Shame about the building site right next door
Posted 8 Aug 2024 on HotelsThe hotel staff were the best thing about the hotel. There's a building site right next door and it was very noisy from about 6.30am every morning until late at night. It looks like it's going to be work in progress for quite some time.
The hotel itself is a bit tired and the staff were the highlight. Without them, we would have checked out sooner. I would give the staff 5 stars ⭐⭐⭐⭐⭐
Comment from Hotel Management
9 Aug 2024 by Ms.Ha (Reservation), Hotel Management
Dear valued guest, Warmest greetings from Aria Grand Hotel & Spa. Thank you for taking the time to send us your review. Furthermore, thank you for your compliments to the Aria Grand staff. We are regret that the noise from the construction site has made your stay less enjoyable. The construction site is occasionally noisy and we are regret that this unfortunately affected your stay, however this is beyond the hotel's control. Once again, we are very grateful for your contributions to help the hotel improve. We look forward to seeing you again so that we can serve you better this time. Best regards, Aria Grand Hotel & Spa
by A verified traveler from HAMILTON
Posted 30 Jul 2024
Hotel is very clean, friendly staffs!
Comment from Hotel Management
31 Jul 2024 by Ms.Ha (Reservation), Hotel Management
Dear valued guest,Thank you for taking the time to leave a review of your recent stay at the Aria Grand, it is always a pleasure to read such positive comments such as yours. We will continue working hard to create incredible and memorable experiences for our guests. We hope that we will get a chance to welcome you again soon, sending our best wishes of health and happiness. with Best Regards, Aria Grand Hotel & Spa
by A verified traveler
Posted 15 Dec 2023
Room was dated and smelled a bit moldy. Also, no internet the second night I stayed.
Comment from Hotel Management
16 Dec 2023 by Ms.Ha (Reservation), Hotel Management
Dear Mr. Tyrone Payne, Thank you for taking the time to tell us about your experience at the Aria Grand Hotel. We are sorry that your experience did not meet your expectations; please allow us to express us sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards, Aria Grand Hotel & Spa
by A verified traveler
Posted 14 Dec 2023 on Hotels
Staff are friendly, helpful, they can also offer extended stay for 6 hours for a reasonable fee. Breakfast is excellent, pool is clean, souvenir shop at the lobby has quality products with competitive price. Location is convenient, close to my the beach and a lot of seafood restaurants nearby, as well as other cuisines nearby. I would stay here again.
Comment from Hotel Management
16 Dec 2023 by Ms.Ha (Reservation), Hotel Management
Dear valued guests,Warmest greetings from Aria Grand Hotel & Spa.Thank you so much for choosing Aria Grand for your trip and taking time to give us your feedback. It sounds nice when hearing that you had a good trip. We do hope that you still choose us if you have any time to come back to Da Nang. Thank you so much and have a nice day! Best Regards, Aria Grand Hotel & Spa
by A verified traveler
Best in Value for money
Posted 10 Dec 2023 on HotelsSurprisingly this hotel rooms is so clean and huge room. Extremely value for money. The service is excellent , right from the reception staff Ms. Nguyen to the staff managing the breakfast eggs counter. Location is quiet and near to everywhere.
Comment from Hotel Management
11 Dec 2023 by Ms.Ha (Reservation), Hotel Management
Dear valued guests,Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,Aria Grand Hotel & Spa
by A verified traveler
Posted 1 Dec 2023 on Hotels
Comment from Hotel Management
11 Dec 2023 by Ms.Ha (Reservation), Hotel Management
Dear Mrs. Elizabeth Nguyen,Warmest greetings from Aria Grand Hotel & Spa.Thank you so much for choosing Aria Grand for your trip and taking time to give us your feedback.We do hope that you still choose us if you have any time to come back to Da Nang. Thank you so much and have a nice day! Best Regards, Aria Grand Hotel & Spa
by A verified traveler from Nottingham
Posted 22 Oct 2023
The hotel is in an excellent location on the beach side of Da Nang, with easy access to numerous local facilities and the many restaurants of varied food choices…
The hotel staff (from reception to dining to house keeping) are very friendly, accommodating and respectful to their guests!
I will return on my next visit to Da Nang!
Comment from Hotel Management
3 Nov 2023 by Aria Grand Hotel & Spa, Hotel Management
Dear Mr. Mark James McGarrigle,Thank you for your feedback regarding your stay at Aria GrandHotel & Spa Danang. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future If we can be of any further assistance please do not hesitate to get in touch.Best regards,Aria Grand Hotel & Spa
by A verified traveler
Posted 30 Jan 2023
Location
