Ratings based on 12 Verified Reviews

4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from dandenong north

Posted 18 Oct 2024
Fantastic.
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Overall a good experience.
Comment from Hotel Management
15 Apr 2024 by AMY, Hotel Management
Thank you for your recent stay at Hilton Jiuzhaigou Resort. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. Thank you for your business, and I hope to see you again soon.
5 out of 5
by A verified traveler

Posted 28 Jan 2024
Beautiful resort with very friendly and considerate staff.
5 out of 5
by Christopher

This traveler left a rating score only Posted 5 Aug 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing stay

Posted 15 Jul 2017
the hotel is still very new and still being built. Everything is super clean. Staff is very helpful and friendly too.
Comment from Hotel Management
17 Jul 2017 by Arvin Wang, Hotel Management
Dear Anonymous, Warm greeting from Hilton Jiuzhaigou Resort, It is a pleasure to see that you enjoyed your stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon. Sincerely, Arvin Wang Sales Manager
4 out of 5
by A verified traveler

A good choice.

Posted 6 Jul 2017 on Hotels
The hotel is new and the rooms are comfortable and quite luxurious. The buffet restaurant is a nice environment but the breakfast/dinner food standard was just ok. Staff were good and spoke English. The only real downside to the hotel is that the local area is pretty much a building site, but this won't bother you too much as you can take a taxi easily to Jiuzhaigou.
Comment from Hotel Management
17 Jul 2017
Dear Guest, Warm greeting from Hilton Jiuzhaigou Resort,And thank you very much your valuable comments for Hilton Jiuzahigou Resort. I am always looking for reviews to provide insight into our guest experience and I will keep your review in mind as we look towards refresh options. Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to Jiu Zhai Gou. Sincerely, Arvin Wang Sales Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2023
5 out of 5
by A verified traveler

Great.

Posted 16 Jun 2021 on Hotels
The hotel is amazing, the service is exeptional, the food is also very good, the people is very kind.
Comment from Hotel Management
17 Jun 2021 by Marcom, Hotel Management
Thank you for your recent stay here at Hilton Jiuzhaigou Resort! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
4 out of 5
by A verified traveler from Tianjin

Posted 29 Jan 2020
施設は清潔でいうことはありませんでした。 ただ、ヒルトンホテルだったら、食事でも感動できたら、というのが正直な感想です。 決して美味しくないというわけではありませんが、もっとレベルの高いものを期待していました。