Ratings based on 106 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jul 2021 on Hotels
The cottage was extremely clean and tidy, and very well appointed. Little things, like extra tea towels and toilet paper in the drawers, really made it feel like a home away from home. There was a small amount of road noise during the day, but the landscaping made any traffic invisible. It was so nice to sit in the sun, surrounded by garden. An oasis in our busy week!
by A verified traveler
Posted 10 Jun 2021
Lovely place except found a pile of dead flies and cockroaches under one of the pillows of the single bed. Obviously had not been properly cleaned...
Comment from Hotel Management
10 Jun 2021 by Janette - Birchgrove cottages , Hotel Management
Looking at previous reviews we find this comment distressing. We would appreciate if you could contact us to give us some more information as to when and which cottage this relates too.
by A verified traveler
Posted 27 Mar 2021 on Hotels
by A verified traveler from Auckland
Posted 27 Nov 2020 on Wotif
Lovely gardens. Cottages were private. Felt like home from home.
by A verified traveler
Posted 9 Nov 2020
by A verified traveler from Auckland
Posted 1 Nov 2020
Janette was very helpful. Lovely gardens all around. Very peaceful
by A verified traveler
Posted 23 Jul 2020 on Wotif
by A verified traveler
Posted 8 Mar 2020 on Hotels
by A verified traveler
Posted 29 Feb 2020
Immaculate, quiet, private, spacious. Beautiful outlook and gardens. Everything you need supplied. Excellent.
by A verified traveler
Posted 27 Feb 2020 on Hotels