Ratings based on 64 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
Property was really beautiful,.light house and sea was clearly visible from the balcony, two downsides were that there was crack in the bathrooms door and the telephone for the room service, restaurant eas not working properly
by A verified traveler
Posted 13 Aug 2023
Ok for a day stay
by A verified traveler
Posted 9 May 2023
by A verified traveler
Unsatisfied for cost paid.
Posted 26 Dec 2019 on HotelsRecently stayed at Soma Palmshore, Light house Road, Trivandrum from 23 Dec 2019 to 26 Dec 2019 and my overall experience was unsatisfactory considering I paid Rs.6000/- per unit per night. Had booked 2 standard sea facing AC units 115 & 116 and the rooms were quite shabby to begin with.
The pictures put up at hotels.com are quite misleading to begin with. The hotel is pretty old and is in need of some serious maintenance. To begin with there is no lift to reach the rooms. So if you have old parents with you, the stay is going to become horrible as they have to climb up stairs. The door lock of one of the unit was troublesome, one room had a chain type flush system, both rooms had no Wi-Fi and service is just OK. The hotel does not have a stretcher and wheel chair and one of the cleaning staff collapsed in one of my room and evacuating her took some serious effort and involved calling about 6-7 people from the hotel staff.
Restaurant food is decent and some dishes like Chole Batoore, Puri Bhaji etc were good for complimentary breakfast. The staff at the hotel were friendly and helpful but that did not cover up for their unprofessionalism. Will rate the overall experience as 4 on a scale of 10.
by A verified traveler
Posted 10 Dec 2019
The bedroom was fine. There was a balcony and near to the beach. The bath room was in a state of disrepair and needing a deep clean with bleach. Tiles in bathroom really needed to be cleaned. Linnen and towels could have bèn cleaned better. The dining room was basic however the food was a good quality.after we got to know the staff they were friendly and helpful. Food in dining room was good and reasonably priced. We had a massage organised by the hotel, this was good value. I had a yoga class which was great. We would return here.
by A verified traveler
Good location
Posted 28 Apr 2019 on HotelsLoved the gardens, the view and the temperature of the swimming pool, it was a good stay for the price we paid. The hotel is slightly dated but would only need a few changes to make it stunning as the location, a few minutes walk from lighthouse beach and you have your own Private beach is a plus. We felt there’s lots of staff around the hotel which could be updating things when they seem to have very little to do at times.
The hotel is very clean which is the main thing, we enjoyed our stay.
by A verified traveler
Very enjoyable stay
Posted 9 Mar 2019 on HotelsRooms comfortable, however the A/C was very noisy but we couldnt live without it. There is a kettle in the room which is totally unnecessary as there are no mugs or tea making equipment - we were told to just order room service which is very reasonable price. Food in the restaurant was good and the staff very helpful and attentive. Reception staff also very helpful - quickly changed our room in the middle of the night when we had a problem with the local wildlife. There is no hairdrier in the room but one was quickly available when I asked Reception. There is a super swimming pool with sunbeds and towels available and a willing pool boy to help put up umbrellas. The location is great with a beach on the doorstep down steps and a short walk to Lighthouse beach with all the shops and restaurants. It is a steep hill back to the hotel but a local tuc-tuc costs a very reasonable 100R.
Overall it was good - I particularly enjoyed the yoga - but it is all a bit shabby and with some decoration and upgrade it could be 5*
by A verified traveler
Posted 8 Dec 2018
by A verified traveler
Posted 15 Aug 2018 on Hotels
Recommended
for Getaway With Friendsby A verified traveler
Beautifully located Hotel .
Posted 11 Apr 2018 on HotelsGreat hotel with incredible views. The rooms are comfortable with a large balcony . However the bathrooms need a complete overhaul . The decor needs upgrading . However the location with private beach beautiful gardens and pool with walking distance to local restaurants public beach and tourist shops makes up for the dated decor . The massage spa gives fantastic value for money with wonderful services. The food was varied , very tasty and also good value. The staff could not do enough to help you. Checkin was quick and simple. Minor downside no safe in room nor fridge. However fridge was quickly supplied when requested for storage of medication. Overall we would recommend this hotel as good value and would stay there again. Would also consider booking the cottage if available .
