Ratings based on 142 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2022
Great staycation
Comment from Hotel Management
27 Feb 2022 by Jo, Hotel Management
Thank you and hope to see you again soon
by A verified traveler
Posted 1 Feb 2022 on Hotels
Comment from Hotel Management
27 Feb 2022 by Jo, Hotel Management
Thank you for your feedback, and We hope to see you soon
by A verified traveler
Posted 6 Jan 2022 on Hotels
Comment from Hotel Management
27 Feb 2022 by Jo, Hotel Management
Thank you for your feedback and hope to see you soon
by A verified traveler
Posted 5 Jan 2022
I like the location.. it was nestled in a quiet spot surrounded by condos. I like your friendly staffs and spacious room. Only downside I didn't get to swim due to rainy weather. Thanks for free breakfast and free parking.
by A verified traveler
Posted 2 Jan 2022 on Hotels
The receptionist is very very rude.
Went out for supper at 2am and back at 4am. Both were sleeping.. Then when we went into the hotel, one of the red hair aunty requested to check my ic saying 2 of us is visitor whereby we registered as stay in customer. The main door is locked and only open after they open from inside. Is impossible for visitor to come as they will have to walk past the counter and the receptionist gave us bad attitude and want to check ic... Bad stay, will never go back again.
Comment from Hotel Management
4 Jan 2022 by Jo, Hotel Management
Thank you for your feedback. appreciated your concern.
For security reason, the night staff is trying to make sure
that all are registered guest. thanks letting us know that night staff is sleeping, will have a words with them.
by A verified traveler
Posted 31 Dec 2021
I stayed in a deluxe Quadruple room which was very big and spacious. The photos on the booking websites e.g. Expedia are totally outdated. They reburbished the deluxe rooms so they all look really nice. Pool is great too. Only complaints are the bathroom does have a smell to it which is irks me. It may be coming from the drain. Water also leaks out from the glass shower door while showering which makes the floor wet. Breakfast was simple - juice, eggs, sausages and toast which I don't mind. Walking about 5 mins out there are small supermarkets and restaurants to eat as well.
by A verified traveler
Posted 27 Dec 2021 on Hotels
Comment from Hotel Management
27 Dec 2021 by Jo, Hotel Management
THANK YOU
by A verified traveler
Posted 27 Dec 2021
The smell doesnt seem clean, smell of pest is manifested but dont see any of it thats good thing. The door was broken on our last day, but the service of the staff in reception is really good. So nothing bother but thay can improve on some areas I had mentioned.
Comment from Hotel Management
27 Dec 2021 by Jo, Hotel Management
Thank you for your feedback; we will see into the
Problem.
by A verified traveler
Posted 25 Dec 2021
Room size was good. We celebrate christmas eve with friends and front desk guy is very good he’s super nice.
Comment from Hotel Management
27 Dec 2021 by Jo, Hotel Management
Thank you, and we hope to see you soon.
by A verified traveler
Posted 23 Dec 2021
