Ratings based on 351 Verified Reviews
2.7 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler from abbotsford
Posted 15 Nov 2024
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 14 Oct 2024
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by A verified traveler
Posted 10 Oct 2024
the whole motel is infested with rats, in the rooms, in the beds (i could see & feel them moving inside of my mattress, i could hear them in the walls, i could see the stains of their urine & poop) and i hate rats & mice. i couldn’t sleep the whole first night of my stay, i sat on the bathroom counter the WHOLE night, because every piece of furniture had rats inside of it.
i asked for a refund because a new room wasn’t enough, and the 2 men that were working at like 2/3AM were very nice and offered me a refund because i can’t be around the rats due to my own trauma, so they were like ok just wait for a few hours and we’ll get that to you, you can check out & go to new hotel.
morning comes around, and there’s a new worker at the front desk; darker skinned, young man, with big squared glasses, short & stubby & has ZERO care for how he treats his customers.
Him & his mother are condescending, unprofessional, entitled, unclean, and disrespectful, individuals.
they denied everything that the 2 actual good workers offered me, which really made up my mind for me to never support a company like that again, if it puts ANY money on the table for a family like those 2 lazy, dirty, clowns. the guy yelled at me for the door closing while i was changing rooms, he must have forgot what his job was? anyways, i advise you to go anywhere but here, do not support a condescending, cheap, careless family like these people, they are seriously disgusting & guaranteed you will get bedbugs here.
by A verified traveler
Posted 8 Oct 2024
Staff member was super rude.
by A verified traveler
Posted 6 Oct 2024
by A verified traveler from amherstburg
Posted 27 Sep 2024
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by A verified traveler
Posted 27 Sep 2024
Room was not clean and staff was not nice at all.
by A verified traveler
Posted 24 Sep 2024
