Ratings based on 311 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Jared,We regret to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value your input and would like the opportunity to address them accordingly.
by A verified traveler
Posted 15 Oct 2024
Check in was quick . Rooms are updated, nice bed, and overall pretty aquifer
Comment from Hotel Management
17 Oct 2024 by Manager, Hotel Management
Hello Audrey,We are pleased to hear that you had a swift check-in experience and enjoyed our updated rooms with comfortable beds. Your satisfaction is important to us, and we appreciate your positive feedback. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly.
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
20 Sep 2024 by Manager, Hotel Management
Hello Yana, We're sorry to hear your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns you may have. We value your input and would like the opportunity to address them accordingly.
by A verified traveler
Posted 5 Sep 2024
Very great
Comment from Hotel Management
7 Sep 2024 by Manager, Hotel Management
Hello Tay,We are delighted to hear that you had a wonderful experience during your stay with us. Our team strives to provide top-notch service to all our guests. Should you require any assistance or wish to share more feedback, please feel free to reach out to our management team directly.
by A verified traveler
Posted 20 Aug 2024
The front desk manager offered to us to park our motor scooter underneath canopy which is very kind. I saw a lot of staff cleaning and working to maybe repair things.
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Harley, We are glad to hear that you appreciated our team's effort to maintain the premises. Our staff takes great pride in ensuring a pleasant stay for all guests. Your feedback motivates us to continue providing excellent service.
by A verified traveler
Posted 17 Aug 2024
The room had bedbugs,
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Hello Karen,Thank you for sharing your feedback with us. We take all guest concerns seriously and recommend reaching out to our management team so they can address this issue thoroughly. Your comfort and satisfaction are our priorities, and we apologize for any inconvenience caused during your stay.
by A verified traveler
Posted 12 Aug 2024
This is the very worse place i have ever stayed.its old,smells terrible!floor was sticky,poor bathroom lighting,urine smell..had to go get key Authorized every day.this was the lower floor..talked to another customer and they said the upper floor was better.
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello David, We're sorry to hear about your recent experience at our hotel. We appreciate your feedback and will address the cleanliness issues with our team. Please note that all rooms undergo a standard key authorization process for security purposes. We recommend reaching out to management directly for further assistance.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Manager, Hotel Management
Hello Judy,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 21 Jul 2024
Decent place, can walk to several dining options.
Comment from Hotel Management
22 Jul 2024 by Manager, Hotel Management
Hello Corey,We're glad you found our location convenient for exploring dining options nearby. Your feedback is appreciated as we strive to provide a satisfactory experience for all our guests. Thank you for choosing to stay with us!
by A verified traveler
Posted 19 Jul 2024
Tiles were falling down in the bathroom and bathtub was stained.
Comment from Hotel Management
19 Jul 2024 by Manager, Hotel Management
Hello Bret,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We encourage guests to report any maintenance issues promptly so that they can be addressed in a timely manner. Your comments have been shared with the relevant teams for review and improvement. Thank you for bringing this to our attention.
