Ratings based on 180 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Fair out of season stay...
On arrival at the front of the hotel it looked closed as it had no outside lighting, not even the hotel sign was lit, some might have been concerned, even walked away, given the untidy, distressed look to the hotel which is somewhat dire.
The hotel’s location proved to be wonderfully convenient for the town centre, local public transport connections and all the other amenities this seaside town had to offer.
Staying in late autumn and ‘out of season’ in a seaside resort town, guests are always going to have expect to compromise on the facilities that any hotel has to offer and the Beresford is no exception, the restaurant was not open for dinner (and I was not offered breakfast so I speculate not open for breakfast either) and on my visit the bar was also closed; in fact the communal areas were as empty as a ‘ghost town’.
The welcome was friendly and efficient, the lift worked, however most rooms you still have to climb up some stairs to enter.
The corridors leading to the rooms did not give a good impression having dirty stained carpets and walls on every turn.
The single room I stayed in was large for a solo room and soon warmed up when the heating was activated and the windows closed.
Notably, the bed, mattress, linen, duvet and pillows were endearingly comfortable and aided a good nights sleep.
The television was large and modern plus all the free-view channels were present; with the Wi-Fi also reasonable speedy and having good connecti
by A verified traveler from Basingstoke
Posted 28 Oct 2024
Lovely staff. Hotel is falling apart. During my 3 nights stay fire alarm was activated 4 times. Breakfast was available but only for vegetarians ….
by A verified traveler
Posted 1 Oct 2024
by A verified traveler
Posted 26 Sep 2024
Our stay was ok as we were not spending very much time there. The building and decoration is tired and shabby. Good price, pleasant service.
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 23 Sep 2024
I enjoyed the stay staff was always willing to help my room was serviced regularly overall great experience highly recommend
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Sep 2024
Water pressure for shower was horrific, all a bit out dated needs doing up asap
by A verified traveler
Posted 20 Sep 2024
The receptionist was very welcome. Beautiful view and location was amazing with sea view and seaside within 5 minutes walk.
by A verified traveler
Posted 16 Sep 2024
Lovely receptionists
