Ratings based on 971 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Dec 2024
I will
4 out of 5
by A verified traveler

Posted 9 Dec 2024
This property is outstanding - certain staff like Bo and the waitress Vivian are so professional and helpful. They go above and beyond and the Marriott Team should be proud to have them onboard. Vivian is a gem and should be recognized for work. I’ve never had a waitress go out of her way the way this woman did. Wish the place had a hot tub. Doormen need to come out to the car to assist and not just wait for guests to bring bags in. ( doormen did do a great job once the bags were on the trolley. ) Hotel is clean and quiet.
5 out of 5
by A verified traveler

Posted 2 Dec 2024
I loved the pond and the Beautiful Christmas Decorations. I loved that the Cove Tavern was in close proximity to walk to. The staff was very courteous and greeted me every morning. It was a very pleasant staff and would definitely stay again.
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Very convenient … walked around in the morning for coffee… cute coffee shop. Italian restaurant was good… 2 minute walk from Hotel.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

Posted 3 Nov 2024
City center doesn’t have much to offer
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Location is excellent and central to all points in the area
5 out of 5
by A verified traveler from Newport News

Posted 14 Oct 2024
Always treated like family and home. Appreciate Shelby and the rest of the staff immensely.
3 out of 5
by A verified traveler

Posted 13 Oct 2024
Rooms are outdated. Parking garage is shady. Other than that everything is good.
5 out of 5
by A verified traveler from Newport News

This traveler left a rating score only Posted 12 Oct 2024