Ratings based on 669 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Manager, Hotel Management
Hello Joshua,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any issues. We value your input and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Manager, Hotel Management
Hello Kayle,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have.
by A verified traveler
Posted 3 Jan 2025
Never have hot water. Every time you ask about it there’s always something wrong with it. Don’t stay here I will not be back after this week.
Comment from Hotel Management
4 Jan 2025 by Manager, Hotel Management
Hello Kayle,We apologize for the inconvenience with the hot water during your stay. Rest assured we will address this matter with our maintenance team to prevent such issues for future guests. Your feedback is valued, and we hope to have the opportunity to welcome you back in the future for an improved experience.
by A verified traveler
Posted 27 Dec 2024
No water pressure, bad smell, rooms were dirty
No water for bath tub
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello Nilesh,We apologize for the inconvenience during your stay. We recommend guests contact us directly during their stay so we may address any concerns promptly. We appreciate your feedback as it helps us improve our services for future guests.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Manager, Hotel Management
Hello randy,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Kayle, We're sorry to hear that your experience with us fell short of expectations. Please feel free to reach out to us directly to discuss any specific feedback you may have from your stay. We strive to provide all our guests with a pleasant stay and would appreciate the opportunity to address your concerns.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Amy, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback so we can address your concerns and improve our services.
by A verified traveler
Posted 6 Dec 2024
A little old fashioned style wise but amazing value
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello ashton,We appreciate your feedback on our value for money. Our goal is to provide a comfortable stay for all our guests. Your comments help us improve our services for future visits. Thank you for choosing to stay with us.
by A verified traveler
Posted 3 Dec 2024
Filthy dirty
Comment from Hotel Management
5 Dec 2024 by Manager, Hotel Management
Hello Robert, We're sorry to learn of your experience and appreciate your feedback. Should you wish to discuss your concerns further, please reach out to our management team. Happy travels.
by A verified traveler
Posted 28 Nov 2024
Upon arrival there was no one at the front desk and I had to wait about 20 minutes for them to return from wherever they had gone to. The overall appearance of the property was run down and dated. The bathroom was not very clean and moldy. The mattresses on the bed were very hard. The price listed on the sign out front was about $20 less than what I had paid when I had made the reservation online. I would definitely not recommend for vacation travelers.
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Craig, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address your concerns internally. Our team strives to provide exceptional service. Thank you for bringing these matters to our attention.
