Ratings based on 749 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
The room smelled really off and there was a lot of traffic of folls that made my family nervous. Checked out in a few hours. However the staff was very understanding amd informed me that they will refund my.money which says a lot aboit good servoce
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 20 Oct 2024
Staff was really nice. The front desk person had our room keys all ready before we got there so just signed a form and we were on our way, it was seamless. The room has a musty smell but beds were comfortable. The bathroom fan knob was missing but luckily Fred Meyer is right across the street where we could buy pliers. The room was muggy and the window didn't have a screen but we felt safe in our room.
Comment from Hotel Management
21 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We're glad to hear that our staff was really nice and that the check-in process was seamless for you. However, we apologize for the inconveniences you faced regarding the musty smell in the room and the missing bathroom fan knob. Your observations have been duly noted, and we will strive to rectify these issues promptly. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback with us. We appreciate your kind words and are glad to hear that you had a pleasant experience with us. Our team is here to ensure that you have a comfortable and enjoyable stay. Should you require any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to welcoming you back soon!
Warm Regards,
Team OYO
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback. We apologize for any inconvenience you may have faced during your stay. We appreciate your suggestions and will definitely take them into consideration. If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best Regards,
Team OYO
by A verified traveler
Posted 29 Sep 2024
So dirty!
The pictures online were perfect.
Comment from Hotel Management
29 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused due to the cleanliness of your room. We assure you that your comments have been duly noted and will be addressed with utmost importance.
It is certainly not the experience we want our guests to have, and we appreciate you bringing this to our attention. We value your feedback as it helps us improve our services further.
If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 27 Sep 2024
Wasn’t as updated as we thought it would be. Decent place for the one night we stayed. Had to cover the window with the comforter, as there was a ton of light coming in and shining in our faces. Bed was comfortable.
Comment from Hotel Management
28 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. We have noted your concerns regarding the light coming in through the window and we will definitely work towards improving this aspect. We are glad to hear that you found the bed comfortable. If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 26 Sep 2024
The staff was so amazing! Very helpful! Super kind, the room was clean, and nice.
