Ratings based on 216 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by T, Hotel Management
Thank you for your feedback score Diane
by A verified traveler
Posted 5 Nov 2024
Fantastic hotel with friendly helpful staff
Comment from Hotel Management
6 Nov 2024 by T, Hotel Management
Thanks Mike for your great feedback from all the team at Lilleshall
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by T, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 3 Nov 2024
The room was good fot the price we paid. Breakfast was very good.
Comment from Hotel Management
6 Nov 2024 by T, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 2 Nov 2024
Stunning surroundings, nice room with views. The let down was the restaurant ordered 18:30 had mains 22:00 and food was awful, four full tables and everyone was saying how bad the food was, only when seated got asked what drinks we would like and not asked again. Such ashame ruined our time there.
Comment from Hotel Management
6 Nov 2024 by T, Hotel Management
Thank you for your feedback which I have passed to the relevant departments
by A verified traveler
Posted 29 Oct 2024
Great food and great service.
Comment from Hotel Management
29 Oct 2024 by T, Hotel Management
Thankyou George for your great feedback
by A verified traveler
Posted 21 Oct 2024
It was really difficult to find where we were supposed to go on the campus of buildings. Ended up driving up and down for ages trying to find where to go as there were no signs to the hotel.
Couldn't connect to the WiFi on our android phones as the security certificate was out of date but the staff were great and connected us to a different WiFi network.
Room was really modern and clean and breakfast was good
Comment from Hotel Management
21 Oct 2024 by t, Hotel Management
Thank you for your feedback LianneWe area in the process of replacing the signage at Lilleshall and hope this will help with the issue raised
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by T, Hotel Management
Thank you Luke for you lovely feedback
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by T, Hotel Management
Thank you for your scoring feedback which we appreciate
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
5 Oct 2024 by T, Hotel Management
Thank you Judith for your feedback score
