Ratings based on 961 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Great venue for a wedding weekend.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Debra, Thank you for your feedback! We're so glad to hear that our facility worked well for your special day. We hope to have the chance to welcome you back again in the future.Sincerely,Derek ShellyGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Nice place but you will pay for in, be ready to pay $50 fee ontop of hotel rate for amenities regardless if you use or not. Ontop of that you will be charged 45 a day for valet & parking which we were not told till check out. None of the firepits were on outside all weekend so outdoor areas were useless. Nice place just be aware.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Michael, Thank you for sharing your feedback. We’re glad to hear you found the property enjoyable, but we regret to hear of any issues regarding fees. We always strive to be transparent with our guests and post our rates online for your convenience. However, we apologize for any confusion this caused. Your insights are valuable, and we’ll ensure these concerns are addressed with our team to improve transparency and guest experience. We hope you’ll consider visiting us again in the future.Sincerely,Derek ShellyGeneral Manager
by A verified traveler
Posted 18 Nov 2024
Very nice, one of the nicest hotels I've stayed in. Our room had a few quirky issues, but nothing to complain about. There was also a lot more unexpected costs and fees at the hotel beyond what was spent on Expedia. All in all, great stay.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Alex, Thank you for sharing your feedback! We are thrilled to hear that you had a great stay and found the hotel to be one of the nicest you’ve experienced. When booking through a third-party site, not all taxes and fees are included in the rate given, and some, such as a deposit, may only be payable at the hotel. We regret if there was any confusion, but we are happy to know that you still had a stellar stay. We look forward to hosting you again soon!Sincerely,Derek ShellyGeneral Manager
by A verified traveler from Beverly Hills
Posted 13 Nov 2024
A Very nice and cozy room welcomed me upon my arrival at the hotel. Very friendly receptionists, bartenders (tasty Bloody Mary, strongly recommend ), easy parking, however more expensive than parking on the street made my stay even more enjoyable. Walking to restaurants, shopping, the wharf is also what makes this place unique.
Comment from Hotel Management
15 Nov 2024 by General Manager , Hotel Management
Dear Katerina,Thank you for your wonderful review and for staying with us at Hotel Viking. It's great to hear that you enjoyed the room and location during your stay with us. We always appreciate when our staff's dedication is noticed and we'll be sure to inform them of your satisfaction. It was a pleasure having you and we hope to welcome you back soon.Sincerely,Derek ShellyGeneral Manager
by A verified traveler from Tyngsborough
Posted 11 Nov 2024
Valet parking fee in the off season is a ridiculous expense. Room AC didn’t work resulting in a very warm stay.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear James,Thank you for sharing your feedback with us. We're grateful for your comments and apologize for the inconvenience you experienced with the room temperature. Rest assured, we will share your comments with our team to ensure improvements are made swiftly. It was a pleasure having you here, and we hope you'll consider giving us another chance to change your perceptions in the future.Sincerely,Derek ShellyGeneral Manager
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 11 Nov 2024
.
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Terry,Thank you for your perfect rating of Hotel Viking. It's encouraging to know you had a seamless experience. We look forward to welcoming you back in the future.Sincerely,Derek ShellyGeneral Manager
